IT Business Analyst - POS Systems

ABOUT KALLES GROUP:

Everyone deserves to be secure. Our mission at Kalles Group is to help secure the future for companies of all shapes and sizes.

While our expertise spans multiple disciplines, our method remains consistent: building trust and relationship with people -- whether you are a client, a consultant, or--in this case--a candidate.

No matter what role you come from--whether you're an executive or just starting your career-you can expect our highest level of attention and respect. We want to find the right fit for each role, but we also want you to find the right fit for your career.

We believe the best way to show you what our team is like is to treat you like you're already a part of it. We hope you'll consider joining our team of experienced professionals who are building their careers at Kalles Group—and having fun while doing it.

WHAT YOU WILL DO: 

We are looking for a skilled IT Business Analyst specializing in POS Systems to collaborate with and, when appropriate, take the lead on cross-functional teams and vendor partnerships to deliver high-quality solutions aligned with shared goals and agile methodologies, including both Kanban and Scrum. Responsibilities include conducting system, application, and data analysis, as well as contributing to the design, testing, and support of user and data interfaces. The role also involves guiding the technical design and configuration of Point of Sale (POS) systems, working closely with business stakeholders, analysts, infrastructure teams, and developers to identify, assess, and prioritize technology needs. Ultimately, the Systems Analyst will support the development and implementation of innovative POS solutions within Costco's retail environment.

Key Responsibilities:

• Collaborate with cross-functional teams (technical and non-technical) to define, design, and implement functional system requirements based on input from Product Owners, Architects, and Engineers, ensuring alignment with organizational standards and architecture guidelines.

• Conduct system, application, and data analysis to support the development and configuration of Point of Sale (POS) applications, including installation, testing, and maintenance, while addressing performance, scalability, and functional requirements.

• Lead and support testing efforts by creating test data, developing test scripts, and executing unit, integration, performance, and system testing, ensuring traceability to requirements and proper documentation of results.

• Identify improvement opportunities (functional and non-functional) and proactively resolves technical issues, often anticipating risks and developing viable solutions in coordination with the delivery team.

• Develop technical specifications by translating business and functional requirements into macro and micro designs, collaborating with development and infrastructure teams throughout the software development lifecycle.

• Manage implementation of configurations across systems and interfaces, ensuring alignment with enterprise standards and best practices.

• Mentor team members and partners with stakeholders including vendors, project managers, and business units to support project initiation, scope definition, and solution delivery.

• Maintain comprehensive documentation related to technical designs, configurations, release planning, deployment, and training, while promoting adherence to governance, standards, and quality practices.

 

ABOUT YOU:

• Your values:
  • Integrity: You believe in doing the right thing, even when it's uncomfortable, seemingly inefficient, or costly.
  • Purposefulness: You have a desire to serve others with your skillset and an openness to continuous learning and growth.
  • Ownership: You stick to your commitments, follow up with action, and seek clarity in communication & expectations.

YOUR EXPERIENCE:

• Extensive POS Platform Experience:
  Over 4 years of hands-on experience with Toshiba SKY/4690 OS, self-checkout systems, and the Toshiba Elevate platform, along with 1–2 years working with the Toshiba Elera platform.

• Hardware & Configuration Management:
  Proven experience managing POS register hardware at an enterprise scale, including firmware, BIOS, and configuration updates using remote enter