Territory Manager, Therapy (San Francisco)

 

 

With a passion for life

 

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

 

 

Job Overview

The Territory Manager, Therapy provides strategic account management of Getinge products by building and maintaining strong client relationships within the defined geographic territory. The position works closely with existing customers to ensure customer satisfaction through support, training and education. 

 

Job Responsibilities and Essential Duties

• Serve as a key business partner to Getinge clients in the field and develop and maintain strong relationships. 
• Develop relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital.
• Proactively understands customer needs and when complaints arise regarding products, develops creative and feasible solutions or working with other related personnel (e.g., clinical research, pricing and/or marketing) to develop optimal solutions.
• Develop and implement support strategies by determining the relevant factors (e.g., product, competition, and pricing needs) of existing accounts to effectively manage the company's products with appropriate hospital personnel and physicians.
• Develop and implement successful Territory Business Plan (e.g., weekly, monthly, quarterly) that identifies the needs of particular accounts and defines specific achievable account management strategies. Business Plans will be reviewed monthly with Regional Sales Manager to update and refine strategies and help the organization achieve its client relationship goals.
• Upon customer request, determine the client’s goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Getinge products can best address their specific needs.
• Establish pricing packages by working with relevant Getinge personnel to establish price points that address specific existing customers’ needs while satisfying company guidelines and policies.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals).
• Observe actual procedures in the operating room of hospital accounts to gain insight into the specific nuances of each physician and member of the lab staff.
• Comply with all health and safety codes and procedures as mandated by Getinge policies, customer requirements, and regulatory agencies.
• Perform this job in a quality system environment as failure to adequately perform tasks can result in noncompliance with governmental regulations.
• Perform other related duties as required or assigned.

 

Minimum Requirements

• Bachelor’s Degree or equivalent sales experience in medical devices.
• Minimum of 3 years medical device sales experience and 3+ years of selling and/or clinical support of mechanical circulatory systems such as pulmonary & hemodynamic support
• Must have a valid driver’s license. 

 

Required Knowledge, Skills and Abilities

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