Senior Analyst, Accounts Receivable, Credit and Collections

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Senior Analyst, Accounts Receivable, Credit and Collections, Center of Excellence supports Order to Cash in providing analytic and continuous improvement expertise for the customer fulfillment and accounts receivable teams. Through the application of lean methodology, in this role you will identify opportunities to improve and standardize processes.  You will be responsible for ensuring proper and efficient execution of rule-based order to cash tasks and will at times be required to perform strategic and tactical tasks to ensure operational effectiveness of implemented solutions.  To achieve this, you must build strong and collaborative working relationships with internal and external partners.

KEY RESPONSIBILITIES

• Collaborate with teammates to develop solutions for continuous improvement for order to cash, aiming to reduce waste and increase efficiency

• Work with internal and external partners to address and resolve non-standard issues, ensuring successful order to cash management

• Conduct onboarding and training for new customer fulfillment and accounts receivable team members

• Demonstrate subject matter expertise in designated order to cash tasks

• Ensure accurate setup and maintenance of department specific SAP master data to facilitate accurate processing

• Ensure proper execution of internal system tools to achieve the goals of the end-to-end processes linked to customer experience

• Perform Sarbanes-Oxley Act reporting (SOAR) to ensure compliance and audit readiness

• Document standardized processes and procedures to ensure consistent adherence

• Advocate for internal and external partners by troubleshooting concerns, proactively communicating, and managing escalations to ensure resolution

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s Degree

• 2+ years of experience with SAP or other ERP/related systems

• 3+ years of experience with all Microsoft Office Applications (Excel, Word, Outlook, etc.)

• Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment

PREFERRED EXPERIENCES AND SKILLS
 

• Previous experience in Customer Service, Accounts Receivable or related field with proven understanding of end-to-end Consumer Product Goods (CPG) Supply Chain

• Basic knowledge of accounting entries

• Strong work ethic and positive attitude focused on personal growth and contribution

• Self-starter, able to multi-task and work independently with a sense of urgency and the ability to set priorities under the pressure of competing demands

• Analytical capability with ability to draw conclusions and share insights

• Knowledge of Lean methodology and focused on continuous improvement

• Intermediate level in all Microsoft Office Applications with advanced level in Excel including Pivots and Power Query

• Strategic mindset

• Persuasive communication written and verbal (all levels of organization)

• Mindful attention to detail

JOB REQUIREMENTS

• Full-time 1st Shift

• Office work environment: Remote work is available once a week for eligible employees

• This role is not eligible for relocation

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recogniz