Clinical Services Director

Habitat Health | Clinical Services Director (RN)

Location: Sacramento, California

Position: Full-time

Work Location Type: Onsite

Company Overview:

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. To achieve this, we provide personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente.

Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.

Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com.

Role Scope:

The Clinical Services Director, reporting to the Executive Director, focuses on the management of the Habitat Health clinic, rehabilitation services, social work, and behavioral health services. This includes providing ongoing guidance and support to the Interdisciplinary Team (IDT) as a member of the leadership team.

Core Responsibilities & Expectations for the Role

• Create a center experience that participants want to spend time in, and team members love.
• Establish a team that cares and creates joy, an environment where all participants and team members belong, and lead a service-oriented operation.
• Continue to raise the bar, including leading the clinical quality improvement process.
• Constructively seek and share feedback and quickly implement changes in order to improve how the center and the PACE program as a whole achieve their goals and mission.
• Establish and honor Habitat values within the team.
• Accountable for the delivery of high-quality clinic, social work, behavioral health services, and rehab services.
• Provide ongoing clinical guidance and support to the IDT and provide back-up planning and facilitation of the IDT meetings as needed.
• Direct clinic and social work operations including hiring, training, supervising, and mentoring team members and ensuring clear and effective workflows.
• Ensure participants experience smooth care transitions between settings (hospitals, skilled nursing facilities, home, etc.), deploy team members as needed, and work collaboratively with the clinical team, Operations Manager, and Medical Director.
• Achieve key performance indicators as outlined in monthly operating reviewing and weekly tactical meetings.
• Maintain compliance with PACE, ADHC, and DHCS regulations inclusive of audit prep, monitoring non-compliance, and implementation of corrective action plans.
• Performs related duties as assigned, including, but not limited to filling gaps in direct participant care.

Required Qualifications:

• Active and unrestricted Registered Nurse (RN) License in the state of California.
• A minimum of 8 years’ experience in healthcare delivery/operations.
• 5+ years’ experience in supervisory or administrative capacity, demonstrated aptitude to mentor and develop team members.
• Bachelor’s degree in nursing or related field.
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