Accounts Receivable
Prairie Farms Dairy, Inc.About the role
We are PFD Supply, a wholly owned subsidiary of Prairie Farms Dairy, providing restaurant supplies to various national account concepts.
Responsibilities and Duties
· Prepares and processes daily cash deposits to include initiating and processing ACH transactions.
· Enters finalized cash receipts and updates accounts receivable by customer number and invoice.
· Files and maintains copies of checks, remittances and bank receipts.
· Applies payments to customer's accounts as indicated.
· Obtains and emails/mails invoice copies for customers, as requested.
· Obtains approval for credit requests. Authorizes and processes credits once approved.
· Researches and processes charge backs, returns, and bad checks.
· Answers accounts receivable phone inquiries and follows up.
· Calls and/or emails correspondence to customers as necessary in order to update accounts.
· Processes monthly billings for customers.
· Obtains required information when activating new customers.
· Contacts customers to collect on past due accounts and application of funds
· Recommends account holds for non-payment.
· Backs up the order department taking customers orders as needed.
· Receive and input customer's orders over the phone and via internet platforms
· Invoice customers
· Communicate with customer on order changes
· Communicate with the customer on delayed deliveries or out of stocks
· Interact with customers, relay customer concerns to sales department
· Assists with related special projects, as required.
Essential Skills and experience:
· 1+ years experience in AR preferred
- Proficiency in ten key calculator required, and typing preferred
- Proficieny in Excel and other applications as needed for data entry
- Skilled in performing work requiring attention to detail
- Ability to communicate effectively by phone and email
- Excellent organizational skills, strong work ethic and detail oriented
- Ability to multi-task & coordinate multiple projects
- Ability to work with others and communicate with multiple departments and all levels of management
- AS400 Knowledge (Not required but prefer)
Shift: Monday thru Friday 8am-4:30pm, but you must be able to work an occasional weekend to assist with the order department as needed
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