Principal Architect, Systems
T-Mobile USA, Inc.About the role
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Job OverviewT-Mobile for Business IT is seeking a seasoned Principal Solutions Architect to lead architecture strategy and execution for its B2B consumer-facing platforms. This role is critically important in enabling differentiated, secure, and scalable digital experiences for enterprise and federal customers across commerce, onboarding, account servicing, and compliance domains.
The ideal candidate will bring deep Telco domain expertise, proven experience in enterprise architecture at scale, and a strong understanding of B2B constructs, regulatory frameworks (e.g., CPNI, USGCI), and customer-centric platform design.
Key Responsibilities
- Architect End-to-End B2B Experiences: Design scalable and secure solutions across onboarding, servicing, and commerce flows for T-Mobile’s enterprise and federal customer base.
- Drive Standards and Governance: Define, enforce, and evolve architectural standards for integration across BSS/OSS systems and partner platforms.
- Lead Strategic Integrations: Provide architectural leadership across Salesforce, ERP, billing, commerce, and customer management systems.
- Secure and Compliant Design: Ensure platform architectures adhere to regulatory and compliance requirements including USGCI, CPNI, and enterprise-grade data governance.
- Partner multi-functionally: Collaborate with product managers, UX teams, and engineering leads to deliver cohesive mobile-optimized experiences.
- Champion Platform Modernization: Lead initiatives for cloud-native development, containerization, API-first design, and data enrichment for transaction processing.
- Evaluate and Recommend Technology: Lead partner evaluations and proof-of-concepts for emerging B2B capabilities and vendor technologies.
- Deliver Enterprise-Ready Documentation: Maintain architecture blueprints, system documentation, and reusable patterns for development and operational use.
- Advisory and Thought Leadership: Act as a domain expert on B2B telco trends, platform evolution, and innovation pipelines for customer engagement.
Required Qualifications
- 7–10 years of experience in:
- Telecom environments focused on customer-facing B2B product delivery.
- Enterprise systems architecture or infrastructure design at scale in regulated environments.
- 5+ years of experience in:
- Architecting or integrating Salesforce, ERP, and enterprise backend systems.
- Working with customer-facing tools and ecosystems (e.g., Angular, Spring Boot, NBA).
- Experience with BSS/OSS systems, commerce engines, and 3rd-party vendor ecosystems.
- Strong understanding of federal compliance requirements, security standards, and data protection in the context of enterprise customers.
Preferred Qualifications
- Deep familiarity with cloud-native development (AWS, Azure), container orchestration (Docker, Kubernetes), and API-first integration strategies.
- Experience with federal and large enterprise customer constructs, including onboarding, account lifecycle management, and secure identity.
- Strong leadership presence and ability to communicate effectively across technical and executive partners.
What You Bring
- Strategic attitude with hands-on technical depth.
- Ability to lead across ambiguity with clarity and purpose.
- Deep empathy for enterprise customers and a passion for elevating their digital experience.
- Executional rigor combined with architectural vision.
If you’re ready to shape the next generation of B2B telco architecture and thrive in a fast-paced, purposeful environment—this role is for you.
Our team is dynamic where no day is the same, and we are a diverse and inclusive
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