Medical Administrator

Medical Administration and Support

HYBRID role

Serve as key point for scheduling and management of medical examination programs for a refinery clinic.

• Occupational health related examinations follow-up and referrals.
• Monitor group mailbox for incoming exam results, invoices, and requests
• Process payments for medical invoices and uploading to electronic medical records
• Provide administration support to Americas Regional Medical Teams.
• Respond timely to questions and redirect enquiries on behalf of other team members as needed
• Reconcile credit card statement monthly
• Medical referrals
• Identify the provider and arrange appointments for employees. Share appointment details, distribute necessary forms, and follow up on results.
• Review medical encounters for completion
• Enter relevant medical data into electronic health record system
• Ensure that records are reviewed and approved by FFD decision maker on a timely basis.
• Escalate complex issues to admin team lead

Expectations

• Deliver personalized and high-level customer service support to our workforce.
• Always maintain medical confidentiality and medical record retention in line with corporate policy, local, states, and federal regulations,
• Maintain a comprehensive, secure, filing system for medical records for Chevron. Photocopy, scan and fax documents re medical examinations, results etc. to relevant databases such as electronic medical records.
• Managing new and archived paper medical records into EMR as requested.
• Attention to detail and accuracy in data entry and record-keeping.
• Correspond via email with employees and colleagues in a professional manner.
• Familiarity with Microsoft Suite (including TEAMS) and Adobe Acrobat DC (pdf)with ability to proofread, edit, and update as needed.
• Attend any relevant training courses and any other company mandated programs.
• Generate monthly expense reports (CTREX)
• Capabilities to grow and adapt as business needs evolve.
• Time management skills to prioritize tasks effectively to meet deadlines.
• Timely documentation in EMR/chart

Required Skills:

Attention to Detail: Accuracy in data entry and record verification is crucial.

•Data Quality: Perform quality reviews to ensure the accuracy and completeness of medical data.

•Data Entry Proficiency: Experience with entering large volumes of data into electronic systems.

•Medical Terminology Knowledge: Familiarity with common medical terms and abbreviations.

•Communication Skills: Ability to communicate professionally, clearly and concisely within a corporate environment as well as with outside clinic providers, and colleagues. Computer Skills: Proficiency with computer systems, electronic health records software, and other relevant software

•Problem-Solving Skills: Ability to identify and resolve discrepancies or issues related to medical records or exam results.

•Organizational Skills: Ability to manage and maintain organized medical records and files. Prioritize work effectively and efficiently.

•Teamwork: Ability to work effectively with healthcare professionals and independently.

•Administrative Tasks: May involve processing invoices, maintaining logs, and other administrative tasks related to medical records.

INVOICING:

Accuracy and Verification: Emphasize your ability to review and verify billing data for accuracy.

Discrepancy Resolution: Highlight your experience in handling and resolving billing discrepancies, including contacting clients and internal departments.

Payment Tracking and Follow-up: Indicate your experience in tracking payments, following up on overdue accounts, and ensuring timely collections.

Record Keeping: Highlight your ability to maintain accurate records of invoices, payments, and discrepancies.