Senior Investigations Manager, EMEA Investigations

The Senior Investigations Manager, DE will develop and implement the investigative framework for Security and Loss Prevention (S&LP) and partner with local and regional security and site managers to mitigate risk of losses and identify root causes and involved personnel.

The manager is a key member of Amazon's Security & Loss Prevention EMEA team working within Amazon’s Fulfillment Centers (FC), Customer Service Centers (CS), and Transportation Centers and Network (TC) across EU, as well as cross-functional teams throughout the organization.

The ideal candidate will have relevant investigative experience, good problem-solving skills, high-quality communication skills, use discretion when dealing with sensitive matters, and the ability to work in a ever-growing, evolving environment.

The position is based in Germany.

Responsibilities:

Function as a Senior Investigator within the S&LP Investigations Team, a central support function to the wider Loss Prevention team in EU. Provide investigative services and guidance for Amazon.com and work with cross-functional teams throughout the organization (Legal, Human Resources, Finance, Accounting, Corporate Audit, Field Security and Loss Prevention, related software teams, IT and Fraud Security, and other related areas).

• Supports development of investigative strategy, deployment, and execution; plans and conducts investigative operations, assists in the delivery of training and professional development of the wider EU LP team.
• Contributes in supporting complex investigations into significant acts of wrongdoing against Amazon.
• Supports highly sensitive or high profile investigations.
• Maintains EU loss and investigative metrics including the compiling of regular management reports and has an active role in the maintenance and governance of the investigation reporting tools.
• Develops and maintains relationships with international, federal, state, and local law enforcement agencies.
• Coordinates third-party suppliers of domestic and international investigative services.

Basic Qualifications

• Bachelor’s degree in security or related field or equivalent through professional certifications / experience (e.g. law enforcement authorities)
• Experience in handling complex, high value investigations (e.g. cargo and supply chain theft, retail theft, cybercrime, payroll fraud, accounts payable fraud), e.g. in a global organization
• Experience in organizing and analyzing case management databases
• Experience in data mining techniques or related analytics to detect patterns indicative of fraud, including, but not limited to, financial crimes, payment card fraud, internal misconduct, and product diversion
• Knowledge of the law as it applies to interviews, privacy laws, evidence gathering and the judicial process
• Good network with Law Enforcement agencies or security industry in Europe
• Ability to work with and effectively persuade facility leaders and senior management
• Fluent written and verbal communication skills in both English and German
• 30-40% travel required (domestic and international); may increase at times

Preferred Qualifications

• Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification or similar
• Experience supervising workplace violence investigations
• Knowledge of loss prevention mitigation techniques applicable to distribution centers and supply chain operations
• Lean Six Sigma or Green/Black Belt Certified

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