Key Account Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

We see it as our mission to create more efficient and sustainable supply chains in collaboration with our customers. That is why we do not sell our blue pallets, but rent them out in a circular sharing model, also known as pallet pooling. Sustainability is one of our core values and part of our DNA.

The Key Account Manager for Benelux is responsible to defend and grow the CHEP market share at existing key accounts within his/her portfolio of accounts by delivering value, optimizing the cost to serve, negotiating profitable prices and realizing profitable growth where possible.

** YOUR MISSION ** 🚀

• Manage a portfolio of European/Multinational or National Key Accounts.
• Execute the mid to long-term defend and growth plan based on portfolio at existing key accounts within the country (MNA, EKA, National accounts)
• Create Joint Business Plans to deliver additional value on existing activity at strategic key accounts.
• Build long term relationships with your portfolio of customers to enable customer retention and growth of the CHEP market share.
• Understand dynamics of the key accounts within the portfolio and feed insights into the monthly cycle (demand) of the Integrated Business Planning process.
• Negotiate and renew customer contracts.
• Align and support the Key Account Analyst to ensure optimal account management for your portfolio of key accounts.
• Use “consultative selling” techniques to sell our value and business model
• Be constantly informed about the market dynamics and trends and develop strategic partnerships with key stakeholders.
• Ensure a high market knowledge – develop knowledge on customers, markets, competitors and opportunities.
• Ensure optimal customer satisfaction by delivering customer value.
• Analyse the entire supply chain of your customer and listen to the voice of your customer in order to make an adequate account plan including timings, actions, objectives.
• Keep the Sales funnel up-to-date and follow-up on the leads identified.

** WHAT WE ARE LOOKING FOR ** 🔎:

• Minimal 3-5 years’ sales experience within the field.
• Experience in B2B solution selling / consultative selling.
• FMCG, Retail or supply chain experience is an advantage.
• Fluent Dutch and English + conversational in French
• Negotiation skills, conceptual selling approach, presentation skills.
• Result driven, persistent and competitive.
• Interpersonal skills, quick relationship builder.

** WHAT WE OFFER ** 💙

• Long term, international career growth & opportunities in a TOP employer company,
• Competitive Salary package with annual bonus,
• Company Car & Hybrid working arrangement,
• STI Bonus Plan
• Company car and mobile phone
• group insurance
• representation allowance
• Hospitalization insurance
• Ambulant plan (all doctors costs not linked to hospitalization