Warehouse Business Analyst

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Job Description:

We are immediately hiring a Warehouse Business Analyst in Whitestown, IN for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month

• Annual Salary Pay: $70,000 to $80,000

• Schedule: Monday through Friday from 7:30 AM to 4:30 PM in addition to working additional hours and days to support operational needs.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

Summary
The Business Analyst I plays a critical role in performing new product implementations for Ryder's new and existing customer sites. This will require superior attention to detail and communication skills to effectively gather business and user requirements and transform those into reliable and accurate data collection, reporting, and insights for Ryder's analytics platform. This position will have a direct impact on Ryder's business by enabling our operations team to run our customer locations as efficiently and effectively as possible.

Essential Functions

• Support the standard implementation process for the analytics platform for new and existing Ryder customers.

• Gather and evaluate business and user requirements at new and existing customer accounts to understand metrics, KPI’s, operational data, and user interface requirements.

• Integrate customer data sources into the analytics platform using proficient knowledge of database structure, queries, and data validation to ensure accurate data reporting.

• Develop PowerBi dashboards by understanding business needs, interpreting data, and transforming into usable visualizations to drive business decisions

• Work closely and effectively communicate with a wide array of stakeholders, including operations, continuous improvement, IT, product teams, and management

• Identify opportunities to standardize the implementation process to improve efficiency, quality, and customer satisfaction

• Support initiatives to develop new or enhanced features incorporating data reporting, analytics, and insights to further improve the user experience

• Proactively address customer issues, modifications, and enhancements for existing accounts.

Additional Responsibilities

• Addresses day-to-day implementation and customer site support issues and fixes.

• Provide support to additional product development and business projects as needed.

• Performs other duties as assigned.

Skills and Abilities

• Project management skills.

• Possesses strong technical aptitude.

• Willingness to learn and develop skillset.

• Strong verbal and written communication skills.

• Ability to work independently and as a member of a team.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Capable of multi-tasking, highly organized, with excellent time management skills.

• Detailed oriented with excellent follow-up practices.

• Knowledge SQL databases and PowerBi intermediate required.

Qualifications

• Bachelor's degree required in a technical field such as Computer Science, Information Technology, or Engineering.

• 0 to One (1) year experience as a business analyst or related experience. Internships or Co-Op are applicable required.

• 0 to One (1) year Experience working in or with manufacturing, logistics, and/or operations considered a plus preferred.

• Knowledge SQL databases and PowerBi intermediate required.