Customer Service Specialist

Support the Planning Department by performing daily routine task and initiate process improvement related to planning.

1. Delivery Note creation, complete with required Header text information – Daily and monthly closing are critical activities to support logistics and Plant processing.  Requires interaction with Project Managers and accuracy.
2. Sales Order creation for Aftermarket and Services SO / CCSTO. 
3. Sales views extension and set-up to MTO. Interco/SUB-Con/RTV
4. Control on the PR Automation process; to firm the Auto PR created in SAP.
5. NCR monitoring: to run report, circulate and alert material planners on aging NCR under their bucket.
6. Assisting Material Planner in shop packet preparation.
7. Manage Major/ Minor revision documents handling and recording.
8. Download reports (Backlog, ZMOA, etc.) on weekly basis to help monitor demand/ supply movement in SAP.
9. Follow up on ZMRES components with Material/ Production Planners.
10. Provide weekly balance to PTS update.
11. Backup on NOI (Notice of Inspection) Management for supply chain dept.
12. Creation of Scrap invoices (required on the day) for Vendor MCK/ Chemalaya.
13. Ad-Hoc reporting support as needed by Group Manager
14. Administer office supplies/ stationery/ pantry for Project Dept.
15. HSE submission (RIR & OI) and OTC compliance as part of the company KPI.

Min. Diploma in any related field of study. Preferably Degree in any related field.