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Administrative Assistant II (40 hours/week)

Penn Medicine Lancaster General Health
Lancaster General Hospital, United States, United Statesfull_timeVerifiedPosted 3 Dec 2024

About the role

Summary

Job Description

POSITION SUMMARY: Provides administrative and office support to a department, director(s) and/or physician(s). Performs and anticipates certain administrative functions for management, including making decisions within authorized scope or directing the decision making to the proper authority.

HOURS: M-F
0700-0730 start time
8 hours per week day
No holidays or weekends

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Coordinates schedules and calendars by arranging meetings, appointments and travel arrangements. Uses independent judgment in managing calendar.
  • Composes correspondence, memos, presentations, and reports. Types, formats, and proofreads a variety of materials including correspondence memos, reports, charts, statistics, minutes of meetings, etc.
  • Coordinates all aspects of meetings including logistics, technology, presenters and agenda. Attends, take minutes, and distributes materials when directed.
  • Answers and screens internal and external calls and visits to determine the urgency of the situation. Suggests appropriate referrals or informs direct report/team when situation warrants immediate attention.
  • Performs and anticipates certain administrative functions for management, including making decisions within authorized scope or directing the decision making to the proper authority.
  • Provides research and administrative support to special projects, preparing data and follow-up on projects.
  • Manages department equipment, supplies, office space and department specific systems.
  • Sets-up, organizes, maintains and updates files and ensured strict confidentiality with verbal and documented information in the work area, and maintains security of physical and electronic information. Inputs and maintains data in prescribed systems.
  • Coordinates and tracks workflows and projects through the department and/or organization to ensure paperwork is complete and follow-up services are provided in a timely fashion.
  • Collects, documents, processes payments, and tracks contracts, grants, and special funds.
  • Sorts and distributes mail and other communication to appropriate recipients. Organizes and coordinates the flow of information both internally and externally and utilizes technology based communication platforms.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Provides back-up to other support staff as needed, while working in a team environment in a way that is professional, cohesive and respectful.
  • Assists with onboarding new employees and consultants to department by setting up access and completing paperwork.
  • Participates and/or lead committees as directed including special event planning, execution and clean-up.
  • Performs other duties as assigned.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent (GED).
  • Three (3) years’ experience providing direct administrative support.
  • Excellent computer skills including intermediate to advanced level of experience with Microsoft Office Products.
  • Excellent communication and interpersonal skills.
  • Thorough knowledge of English grammar, spelling and punctuation.

PREFERRED QUALIFICATIONS:

  • Associate or Bachelor’s Degree in a complimentary field.
  • More than Three (3) years’ experience providing direct administrative support and the ability to perform functions independently.

COGNITIVE REQUIREMENTS

Attention/Concentration:

  • The position requires the ability to attend to more than one aspect of a situation simultaneously.  It is highly likely that multiple task demands are going to be required of the individual at the same time.

                                                          

New Learning and Memory:

  • The position requires that an individual be able to learn new tasks quickly and effectively.  Job requirements change frequently.  The ability to understand and carry out detailed, involved instructions is mandatory.

Problem Solving, Reasoning and Creative Thinking:

  • The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions.  Some independent thought, planning or origination of options and solutions is necessary.  The individual must have the

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Company

Penn Medicine Lancaster General Health

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