Store Manager (28842)

Store Manager

Arnold Lumber Company is a full-service lumberyard offering building materials, a full line of masonry supplies, cabinetry, and a Kitchen & Bath Design Center Showroom with locations in Bristol, Wakefield, Westerly, and the Headquarters based in West Kingston.

If you are seeking a rewarding position with an opportunity for career growth – we want, YOU on our team!

PURPOSE:

The Store Manager is responsible for managing full store responsibilities and coordinating with other department managers to optimize sales and profitability while satisfying customer and employee needs.

ESSENTIAL FUNCTIONS:

• Oversee all store operations ensuring completion of daily opening and closing procedures, project completion, categorized inventory control, merchandising, delivered material processes, and customer service
• Develop monthly, quarterly, and annual plans for operations and profitability of your responsibility
• Lead the inside sales team of both Lumber Operations and Door shop within the West Kingston Store
• Recruit, direct and motivate direct employees to attain goals
• Develop and train existing employees for future advancement within the organization
• Assist in developing and administrating training plans to ensure succession within the sales department
• Build relationships and partnerships with vendors to assist with the development of staff
• Ensure quality customer service through personal interaction with contractors and retail customers by resolution of customer complaints
• Work with the Buyers to help manage merchandise levels by ensuring that the proper ordering, receiving, pricing and merchandising procedures are followed
• Work with the Operations Manager to ensure expected customer service levels are being maintained
• Work with the Outside Sales staff to leverage new and existing relationships to continue to grow the business
• Monitor all new and current customers including set-up of accounts, changes to accounts, and involvement in collections with the Credit Manager

OTHER JOB DUTIES:

• Thorough understanding of company policies and practices.
• Ensure compliance with all applicable company policies and procedures
• All other duties – Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks

LEADERSHIP:

• Plan, delegate, and control work assignments
• Review salaries/wages of others and recommend changes as appropriate
• Recommend new hires, promotions, transfers, demotions, disciplinary action, and terminations of employment
• Conduct performance reviews.
• Establish departmental budget and have sole accountability for the results as measured against the budget
• Have managerial level responsibilities for a clearly identifiable program and department

COMPETENCIES/SKILLS:

• Aggressive sales mentality and goal-driven management