Sr Manager, Global Commercial Systems Program Management

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

Job Summary:

The Global Commercial Systems Program Manager is responsible for the successful delivery of Global Commercial systems projects in the Global Commercial Operations (GCO) and Unified Commerce / Digital Customer Experience portfolio. The combined portfolio makes up the “ecosystem” of applications initiatives required to support Global Commercial Operations and Digital Customer Experience objectives.

Provides overall program and project/resource management for our global Commercial systems program.  This individual will have substantial prior experiencing managing a portfolio of projects and project lifecycles (waterfall, Agile) in a global enterprise systems setting.  As the primary leader of this strategic program, this individual will possess strong leadership and communication skills not only to the program delivery teams, but also upwards to CVI leaders globally.

• Ensure defined ways of working, use of productivity tools, and formal methods of engagement are adhered to.
• Ensure multiple phases of the program are scoped, defined, resourced, delivered and managed in support of targeted outcomes.
• Detailed planning and execution of the portfolio in partnership with our chosen implementation partners (2-in-a-box)
• Prepares, manages, and is accountable for cost estimates, budgets, schedules, purchase orders, and invoices.
• Follows applicable policies and procedures centered on delivering large and small projects and enforces compliance to approved processes and tools.
• Constantly works with the Project Managers in monitoring the projects and makes timely corrective actions to the plan to ensure inevitable risks and issues are being managed.
• Conducts deep dive reviews with each team to ensure cohesion within the plan.
• Influences all disciplines of the program to include business process teams, technical teams, change management, training, testing and deployment.  Has direct management responsibility for project management.
• Able to drive team to a highly efficient and cohesive working unit.
• Management of Team’s resource capacity and allocations.
• Prepares and communicates status to all concerned stakeholders in a regular and meaningful cadence.
• Experience managing applications and projects using a structured systems methodology and IT general controls framework.

Travel Requirements: 

Please include any commercial travel requirements (including a percentage of time, international or domestic). As a point of reference, the percent of time breaks down approximately as follows:  5% = 3 weeks per year; 10% = 5 weeks; 20% = 10 weeks; 30% = 16 weeks; 40% = 21 weeks; 50% or more = 26 weeks. 

Knowledge, Skills and Abilities:

Possess a thorough understanding of and expertise in the management and delivery of:

• Global integrated systems implementations
• Transformational programs with large scale change implications
• Demonstrated hands-on project management of a complex multi-phase program
• Flexible with the ability to adapt to and conform to shifting priorities, demands, and timelines, through analytical and problem-solving capabilities.
• Leadership presence; commands respect through exercise of sound business judgment and clear decision-making. 
• Experience with cultural, organizational, and business process change efforts. 
• Ability to work across multiple groups and broad functional areas to obtain buy-in and support, communicate and provide leadership for implementing capabilities.
• Strong organizational skills, attention to detail and the ability to work under pressure to balance competing priorities and meet deadlines.
• Excellent Knowledge of the supp