Business Systems Analyst

<p>Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.</p><p></p><p></p><p><span>We're seeking a strategic Business Analyst to join our dynamic Platforms &amp; Technology team, who will adeptly bridge business complexity and technological innovation by crafting clear, compelling user stories that transform organizational challenges into high-impact solutions.</span></p><p></p><p><span>The ideal candidate will demonstrate exceptional analytical skills, with a proven ability to bridge communication between technical teams and business stakeholders through precise and comprehensive documentation.</span></p><p></p><p><span>Our collaborative, fast-paced Agile team thrives on open communication with cross-functional stakeholders and innovative industry-leading technology solutions. If you're a highly motivated individual who enjoys tackling challenges and making a significant impact, we encourage you to apply!</span></p><p></p><p><span>You'll be the guardian of quality, ensuring our products are exceptional through a blend of cutting-edge automated testing and meticulous manual checks. You'll work shoulder-to-shoulder with product owners, business experts, developers and the entire team throughout the development cycle. </span></p><p></p><p><span>Your passion for testing best practices will be contagious as you champion new tools and techniques, keeping us ahead of the curve in hotel offerings for business travelers.</span></p><p><span>On top of that, you'll craft clear and concise test documentation, leaving a legacy of knowledge for future missions and smooth day-to-day operations.</span></p><p></p><p><b>What You'll Do</b></p><ul><li>Create, maintain, and review business process models, data flows, business requirements, and use cases to become an expert on the travel industry's inner workings.</li><li>Compile, research, analyze, and document requirements, workflows, processes, and functionalities.</li><li>Generate clear, concise documentation to support innovative solutions.</li><li>Maintain the JIRA board by ensuring work items are meticulously documented and tracked.</li><li>Collaborate with business stakeholders to understand their requirements, including workflow and impacts.</li><li>Design, develop, and enhance automated and manual test scripts to drive quality and efficiency.</li><li>Be an active and collaborative team member, always willing to contribute ideas and solutions.</li><li>Detect and triage software defects and inconsistencies, managing them to resolution.</li><li>Conduct smoke tests on releases to ensure top-notch quality reaches the production environment.</li><li>Be prepared for exciting daily and ad-hoc tasks that will keep your skills sharp and your days dynamic!</li></ul><p></p><p><b>What We're Looking For</b></p><ul><li>Business Analysis Expertise: 3+ years of experience in business analysis, specifically within the business travel industry.</li><li>Testing Proficiency: Experience with both automated and manual testing techniques in an Agile development environment.</li><li>Industry Knowledge: Deep understanding of the business travel industry, particularly the hotel sector and Global Distribution Systems (GDS) like Sabre, Amadeus, or Travelport.</li><li>Software Development Lifecycle (SDLC) Understanding: A solid grasp of the Software Development Lifecycle (SDLC) methodologies.</li><li>Communication Skills: Strong communication and stakeholder management skills to effectively articulate desired outcomes and responsibilities.</li><li>Documentation Skills: Ability to craft clear, concise, and well-organized test documentation.</li><li>Technical Skills: Proficiency in Microsoft Office Suite (PowerPoint, Excel) for data analysis and presentation creation.</li><li>Time Management and Organization: Excellent time management and organizational skills to ensure adherence to deadlines.</li><li>English Fluency: Fluency in written and spoken English for effective communication.</li></ul><p></p><p></p><p><b>Location</b>: Virtual, Poland</p><p>     </p><p><span><b>Location</b></span></p>Poland<p>     </p><p><b>The #TeamGBT Experience</b></p><p>Work and life: Find your happy medium at Amex GBT.</p><ul><li><p><b>Flexible benefits</b> <span>are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family</span>.</p></li><li><p><b>Travel perks:</b> get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.</p></li><li><p><b>Develop the skills you want </b>when the time is right for you, with access to over 20,000 courses on our learning platform, leadership co