Sr. Analyst, Instructional Design & Development

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This position is responsible for creating eLearning solutions for a variety of audiences within the CVS Health business units. As a critical part of the Business Excellence team within Enterprise Learning, Development and Performance, this role focuses on designing and developing top quality eLearning experiences in support of performance and business goals:

• Uses formal instructional design methodology to design, develop and implement sophisticated, complex, performance-focused and educational offerings via a variety of technology-based training methods.

• Simultaneously manages multiple, complex projects.

• Develops and conducts follow-up assessments to determine the effectiveness and ROI of training programs and curriculum.

• Writes storyboards for eLearning courses.

• Manages projects and tasks to ensure all deadlines are reasonable and achieved.

• Incorporates feedback gathered from participants and other relevant audiences to improve training, processes, and products.

• When designing training, conducts performance analysis to determine the expectations and gaps for the intended audiences. 

• Works in partnership as appropriate with external vendors to deliver state-of-the-art, technology-based training tools and programs that meet the needs of multiple, diverse audiences and integrate effectively into CVS Health's architecture. 

• Communicates regularly with program owners and stakeholders to manage the rollout of training materials and gather feedback on program effectiveness. 

• Effectively manages curriculum, reporting and other relevant administrative requirements through the learning management system.

• Coordinates the training plan to include project plan, and working with business and Enterprise Training partners as needed to ensure project goals and quality standards are met.

• Uses authoring tools, such as Articulate Storyline 360, to create eLearning courses.

Required Qualifications

• 3+ years of eLearning experience 

• 1+ years of Articulate 360 experience

• Skilled in translating raw content into storyboard format

Preferred Qualifications

• Education or experience in instructional design methodologies, adult learning principles and/or performance consulting with a focus on eLearning technologies and techniques

• ​Experience in application of performance-based instructional design methodologies, adult learning principles, performance consulting and educational media desired

Education

High School Diploma/GED required. Bachelor’s degree preferred.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Com