REGIONAL DIRECTOR OF CUSTODIAL OPERATIONS

Position Title: REGIONAL DIRECTOR OF CUSTODIAL OPERATIONS - LITTLE ROCK, AR 

 

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. 

 

SSC Services for Education is a Nationwide Best in Class Facility Service Provider.  As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way.  As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. 

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

The Regional Director of Operations serves as primary representative to our clients for SSC services for education with a designated number of accounts in a given geographical area.  The RDO responsibilities include: Program implementation, profit and loss for the region, operational support of unit managers, client relations and contract negotiations, account retention, receivables, sales support, hiring, training, developing, succession planning, mentoring and disciplining managers assigned to district.  Reports to the Regional Vice President.

Incumbent is guided by thorough knowledge of business practices, financial tracking & reporting procedure management, personnel motivation, team building, leadership, Human Resource management, Facilities management, Company Services program, and applicable laws and government regulations.

RESPONSIBILITIES:

•    Programs in Facilities Services Management, Financial Management, Human Resource, Sales, Contract Administration and Client Customer Satisfaction.
•    Plans, organizes, and controls functions and activities of program implementation and operations of regional accounts.
•    Reviews and evaluates existing programs at each unit, and ensures compliance with corporate standards.
•    Meets with Regional Vice President to report monthly progress of region by account. 
•    Participates in surveys / sales of new business and pricing same. Responsible for the selection of management and hourly personnel as required.
•    Establishes and Maintains client relations and customer satisfaction at a level that ensures account retention.

QUALIFICATIONS:

•    Bachelor’s Degree in business or engineering preferred or related fields
•    5+ years responsibility at a regional manager level or ten years as a director level in facilities  management 
•    Contract management experience in a Business and Industry or higher education or health care institution preferred, with related continuous education courses.

Apply to SSC today!

SSC is a member of Compass Group USA.

Click here to Learn More about the Compass Story

 

Associates at SSC are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program