Senior Concessions Manager

 

Position Title: Senior Concessions Manager - Historic Soldier Field

Pay Range:  $70,000 to $80,000 

We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1396424.

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

 

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

 

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

 

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Job Summary

Join Levy Restaurants at Soldier Field as a Senior Concessions Manager, where you will be responsible for leading and motivating our hourly team members and ensuring exceptional service and efficient operations during Chicago Bears games, Chicago Fire matches, concerts, and other exciting events. The ideal candidate will be an experienced operations leader who is focused on people and quality standards. 

Detailed Responsibilities:

* Ensuring all stations are set up and ready for events
* Supporting the recruitment and training of team members in our standards and procedures
* Supervising operations during the event and troubleshooting where needed
* Working with colleagues to continuously improve operational performance
* Proactively engaging in processes for loss prevention
* Working primarily in the concessions department, this role will also support the premium department as needed
* Completing point of sale updates and regular maintenance checks
* Ensuring the timely implementation and communication of promotions
* Managing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure
* Working in partnership with other departments to ensure accurate completion of the requisition process
* Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations
* Managing gratis sheet process to ensure accurate tracking of any comped items
* Ensuring compliance with all Payment Card Information rules
* Implementing concessions production sheet to ensure accurate production and minimal wastage
* Conducting progressive coaching with team members
* Completion of monthly beverage wastage report
* Regular equipment maintenance, e.g. beer line cleaning
* Re-stocking of concessions and bars to maximize event readiness
* Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
* Completion and processing of alcohol incident logs to identify recurring issues or trends
* Supporting recruitment activities for team members and NFP s
* Holding pre-shift meetings to set the tone for events
* Managing location "Keys to the