Lending Innovation Product Manager- Senior Associate

Leverage your expertise in product development and optimization at one of the world’s most innovative financial organizations. Collaborate across teams, analyze metrics, and drive impactful change.

As a Senior Product Associate in Lending Innovation, you will play a key role in product development and optimization. Using user research and customer feedback, you will help create innovative products and improve existing offerings. Collaborate with cross-functional teams to shape the future of our products and contribute to ongoing success.

Job Responsibilities:

• Partner with the Product Manager to identify new product opportunities through user research and discovery.
• Plan for the implications of new product features on the overall product experience.
• Support user research, journey mapping, and market analysis to inform the strategic product roadmap.
• Analyze and track product metrics, ensuring alignment with time, cost, and quality targets.
• Write requirements, epics, and user stories to support product development.
• Collaborate with Engineering and Testing teams to ensure features are production-ready and provide a seamless customer experience.

Required Qualifications, Capabilities, and Skills:

• 3+ years of experience or equivalent expertise in product management or a relevant domain.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities, including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans