Medical Assistant Congenital Heart

$3,000 Sign On Bonus Available

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

Patients in this office are individuals who have a new concerning symptom of a heart issue or are born with a congenital heart defect needing life long care. Because we are a cardiology clinic, we perform EKGs on all patients. Our MAs are also trained to place cardiac monitors. We service all of West Michigan, including the UP. Our providers are busy with many other roles when not in the clinic. A typical clinic day will have 30 to 40 patients with 3 to 4 doctors in clinic. The Congenital Heart Center also serves adults with congenital heart disease.

Office Culture

This role is mostly clinical. Our MAs do in room check out and schedule appointments. Tasks will include EKGs, pulse ox, vitals (including four limb blood pressures), and completing initial intake for patients. Critical thinking is important in recognizing a patient that may be in distress. We have a great team that works together well. We believe in digging in and helping where and when help is needed. With lower patient volume, MAs spend more time with individual patients during the rooming patients compared to primary care.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required

• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 25 Michigan St - Grand Rapids

Department Name

Congenital Heart Center - HDVCH

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Variable 7 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A