Senior Manager, Internal Fraud Risk Identification & Rules Design

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Position Overview

The Senior Manager of Internal Fraud Risk Identification & Rules Design plays a critical role in protecting American Express from insider-driven risks. This leader is responsible for identifying emerging internal fraud threats, designing, implementing, and optimizing rules that detect and prevent insider-driven fraud across the enterprise, and ensuring strong alignment between analytics, operational execution, and rules strategy.

Reporting to the Director of Internal Fraud Risk Identification & Rules Design, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection strategies. The ideal candidate has a strong background in fraud analytics, rule design, and control optimization — with a passion for protecting the integrity of American Express’s people, processes, and data.

Key Responsibilities

• Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities.
• Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure.
• Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic.

• Design and implement fraud detection rules within the internal monitoring environment to proactively identify suspicious activity.
• Develop and test new rules and scenarios using advanced analytics and subject matter expertise.
• Collaborate closely with the Internal Fraud Detection Analytics team to integrate analytical model outputs into rule design.
• Optimize existing rules to improve precision, reduce false positives, and maintain operational efficiency.
• Manage rule documentation, governance, and performance reporting consistent with enterprise risk standards.

• Partner with the Director, Internal Fraud Risk Identification & Rules Design, to support the ongoing evolution of internal fraud detection strategies.
• Collaborate with various teams to ensure timely and accurate rule implementation in production environments.
• Work closely with 2LOD to ensure rules align with policy, regulatory, and control frameworks.
• Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design.

• Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies.
• Leverage automation, data visualization, and analytics to continuously refine detection logic.
• Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE.

Qualifications

• Bachelor’s degree in Business, Data Analytics, Risk Management, or related field required; Master’s preferred.
• 5–10 years of experience in fraud risk management, rules development, or analytics, preferably in financial services or payments.
• Demonstrated experience designing and implementing fraud detection rules or mode