Global Quality Compliance Lead - Transportation Risks

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 27 countries and 250+ cities. In November 2021 Wolt and DoorDash announced they are joining forces, and the transaction is expected to close in H1 2022. We continue to expand rapidly and are looking for more talented individuals to join us.

Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.  

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Are you experienced in Compliance? Do you have experience mitigating Transportation risks at a global scale?Are you looking for a challenge to be part of building a fast-growing, globally active company and define how we do things at Wolt? If this sounds like you, then we’d love to chat!

Wolt is a technology company and we are best known for our food delivery platform. Food delivery was just a start, and now we are exploring and expanding our platform with other business verticals in retail and grocery. We’ve grown significantly in the last three years, expanding our operations from just four countries across the Nordics, to 23 countries across Europe and Asia today. And we’re just getting started.

Our Global Quality team is responsible for supporting the business by deploying and monitoring global compliance processes, ensuring the EU and local legal requirements are met and the risks are mitigated. This position will be leading our global Transportation Compliance process for Fleets and Courier Partners. You will be working directly with our 23 countries, local operations teams and other central functions in ensuring and monitoring compliance for our fleets.

In this role, you will get support from our awesome team, but with your experience you are expected to be an amazing independent lead with an exceptional ability to execute every single day.

What you’ll be doing

• You will be working independently with internal and external stakeholders
• Lead the global Transportation Compliance process for Fleets and Courier Partners
• Support the country teams on onboarding and monitoring new fleets
• Ensure the fleet partners comply with the local regulatory requirements (Legal, Insurance, Finance, Social Responsibility) applicable for the countries in scope
• Review and validate compliance documentation for the countries in scope
• Responsible for coordinating Risk Assessments for new fleet partners, and mitigating the risks. 6. Point of contact and escalation between local and global teams
• Responsible for the global Fleets Monitoring Program. 8. Stakeholders management across the organization

Qualifications

• Bachelor’s degree related to engineering or business along with several years of
• experience in Quality compliance and Transportation Risks.
• Good understanding of EU regulation (Transportation, Social Responsibility).
• Proven knowledge of Transportation risks mitigation and compliance practices.
• Relevant experience in Retail / Grocery / E-commerce.
• Experience as a Lead Auditor.