Manager Restaurant- Full time, Cafe (Harrah's SoCal)

JOIN A TEAM THAT GOES ALL-IN ON YOU
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!

This position is responsible for operation of Café outlet. Responsibilities include developing and maintaining high performing team; achieving financial and company objectives; maintaining facilities and high standards of cleanliness.

Our ideal candidate:
• Minimum of (3) years Food and Beverage Supervisory experience is required.
• Previous restaurant/ hospitality experience is required.
• Excellent interpersonal, customer service, leadership, communication, team-building and problem-solving skills are required.
• Demonstrated ability in maintaining consistent, high quality guest service levels.
• Must have a good understanding of how the job responsibilities relate to other areas of the Food and Beverage operation, such as food preparation back-of-the-house service, and food/beverage cost control.
• Must be able to remain calm and speak professionally when resolving customer complaints and be willing to work any shift, any day, and long hours when necessary.
• Must present a well-groomed appearance.

About the role:
• Ensure consistent, high-quality service standards are maintained throughout Cafe outlet.
• Establish training programs that ensure a high-quality guest experience.
• Provide adequate training and tools for employees so they may effectively perform necessary job duties.
• Ensure that all areas are kept clean and in proper condition to provide a safe working environment for employees.
• Responsible for the proper scheduling of employees to ensure a high level of guest service while maintaining control of labor costs.
• Supervise employees, including maintaining proper employee/employer relations, recognition, evaluating performance and administering discipline.
• Must be able to meet the attendance guidelines of the job and adheres to departmental and company policies.
• Spends the time interviewing, training, and selecting employees.
• Conducts Performance Reviews
• Makes or recommends wage increases and promotions.
• Provides for safety and security.
• Handles employees' complaints or grievances.
• Recommends disciplinary action or disciplines employees.
• Monitors legal compliance with federal, state, and gaming laws.

A few more things:
• Must be able to work independently.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Must be able to perform mathematical computations quickly and accurately.
• Must be able to conduct conversations with customers and employees and speak distinctly and persuasively to others.
• Must have the ability to create written and financial reports.
• Must be able to maneuver in and around restaurants and casino/hotel areas.
• Must be able to work any shift and able to work up to 12 hours at a time when required.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.

Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

“Join us in our battle against boredom! Creativity, innovation and inspiration welcome!”
Are you ready to take a step in the fun direction? Join the team at the fourth largest resort property in San Diego County!

Why would you to want to join our team? At Harrah’s Resort Southern California, making grownups smile is what we do best, which is why we stack our dream team with passionate, energetic, Funmakers. It’s a place where creativity, innovation