Senior Solutions Architect

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org.

Join us! The GoFundMe team is searching for our next Senior Solutions Architect to be a hands-on technical expert responsible for designing, validating, and delivering scalable customer solutions. This role is execution-focused, working directly with technical stakeholders to advise on successful Salesforce integration best practices, Classy product solution implementation, and risk mitigation. The Senior Solutions Architect plays a critical role in bridging pre-sales and post-sales, ensuring a seamless transition from technical discovery and solution design during the sales cycle to implementation and ongoing execution.

The Job…

• 1. Pre-Sales Technical Advisory

  • Advise Solution Engineers on any additional technical discovery and feasibility assessments required during the sales process.
  • Collaborate with Solution Engineers on proof of concepts and prototypes to validate proposed architectures before full implementation.
  • Provide clear solution recommendations, outlining trade-offs, technical constraints, and scalability considerations.
  • Accelerate the sales cycle by addressing technical blockers and providing integration guidance early in the process.
  • Design and scope healthy implementations for RFP’s and SOW’s

  2. Solution Design & Technical Execution

  • Provide guidance on customer’s implementation of Classy’s Salesforce integration, ensuring plans adhere to Salesforce best practices for configuration, functionality, and performance optimization.
  • Design and lead discussions around Classy’s Salesforce integration architecture, focusing on technical and functional alignment with customer goals.
  • Own the technical design and execution of customer solutions within the full Classy product suite, ensuring feasibility, scalability, and alignment with Classy’s platform architecture.
  • Translate business needs into clear, actionable technical requirements for implementation teams to build.
  • Create and document reusable solution patterns for common use cases (e.g., memberships, premiums, giving cart).

  3. Customer Engagement & Implementation Oversight

  • Serve as the primary technical resource during implementation, ensuring solutions are built according to specifications and best practices.
  • Act as a trusted advisor to customer technical teams, project managers, and implementation specialists 
  • Proactively identify and mitigate risks related to solution adoption and campaign launch.
  • Guide implementation teams in solving complex integration challenges and optimizing technical execution.

  4. Continuous Improvement & Best Practices

  • Develop, implement, and document Salesforce-specific integration frameworks and reusable assets to streamline campaign launch.
  • Provide technical feedback from real-world implementations to refine internal best practices and improve future solution designs.
  • Maintain expertise in Salesforce, enterprise SaaS ecosystems, and API-based integration frameworks.
  • Stay informed on emerging best practices, customer needs, and technology trends to continuously evolve solution approaches.

You… 

• 6+ years of relevant consulting or professional services experience designing technical solutions
• 4+ years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects
• 4+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls
• Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements
• Strong knowledge & experience with ReST APIs, JS, and implementing middleware
• Strong organizational skills 
• Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively   
• Able to take own