Verification Operations Specialist (Data Entry)

<p><strong>About Docketly</strong></p> <p>Docketly is an appearance counsel provider. We match local attorneys with large firms in need of coverage for short, procedural hearings nationwide.<strong>&nbsp;</strong></p> <p><strong>Job Summary:<br></strong>We are seeking a detail-oriented Verification Operations Specialist (Data Entry) to help ensure the accuracy and quality of hearing information before it is shared with our attorney network. In this role, you'll be a critical checkpoint in our operations while working in a fast-paced, technology-driven environment.</p> <p>As part of our evolving workflow, this role will regularly use AI-powered tools such as ChatGPT, Claude, OpenAI Platform, and similar technologies to support day-to-day tasks and improve efficiency. Candidates should be comfortable using AI tools, reviewing AI-generated information, and incorporating AI into their workflow. This is not an engineering or prompt-development role we’re looking for someone with practical familiarity and interest in using AI tools as part of modern operational work.</p> <p><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"><strong>This position is full-time in Docketly's HQ Office in Longmont, Colorado.&nbsp;</strong></span></p> <p><strong>Responsibilities and Duties:</strong></p> <ul> <li>Review and verify hearing information for accuracy before publishing to our attorney network</li> <li>Compare details from multiple sources to ensure consistency and completeness</li> <li>Accurately document and confirm hearing data, attachments, and related materials</li> <li>Send out verified hearing schedules and links to attorneys</li> <li>Use AI tools (such as Claude, OpenAI, or similar platforms) to assist with verification tasks and flag discrepancies</li> <li>Respond to tickets and basic customer service inquiries, offering simple tech troubleshooting when needed</li> <li>Maintain a consistent pace of verification, meeting and exceeding daily and weekly targets</li> <li>Communicate clearly and ask questions when clarification is needed</li> </ul> <p><strong>Qualifications and Skills:</strong></p> <ul> <li>2 years' experience in data verification, customer service, tech support, or a similar role</li> <li>Exceptional attention to detail and accuracy</li> <li>Comfortable with repetitive tasks and maintaining focus in a fast-paced environment</li> <li>Troubleshooting experience</li> <li><span data-teams="true">Familiarity with AI platforms and tools such as ChatGPT, OpenAI