Program Manager-Office of Chief Executive Officer

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

 

This position offers a relocation assistance package for eligible new hires 

Executive Summary

Duke University Health System (DUHS) is seeking a highly organized, proactive, and strategic Program Manager to support the Office of the Chief Executive Officer. This role serves as a key operational partner to the CEO and Chief of Staff, helping to translate priorities into action, drive coordination across initiatives, and ensure the effective day-to-day functioning of the CEO’s office.

This position balances strategic coordination, project execution, and executive operations. The Program Manager plays a critical role in managing competing priorities, enabling leadership effectiveness, and ensuring alignment across stakeholders. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced, high-visibility environment.

 

Important Application Instruction: Please submit both a resume and a cover letter. 

Logistics & Schedule

• Location: Duke Hospital (Duke South), Durham, North Carolina

• Work Schedule: Standard Business Hours (Onsite)

Key Responsibilities

Executive Office Operations

• Ambassadorship: Act as the CEO’s ambassador, embodying DUHS values of teamwork, integrity, diversity, excellence, and safety.

• Professionalism: Treat all team members and external constituents with unwavering respect and professionalism.

• Innovation: Demonstrate the courage to challenge the norm, question direction, and recommend innovative solutions.

• Confidentiality: Handle sensitive business and confidential information with extreme discretion, tact, and diplomacy.

• Calendar Management: Manage and optimize the CEO’s complex calendar, ensuring time is aligned with strategic priorities and key relationships.

• Communication Triage: Triage incoming communication to the CEO and ensure appropriate follow-up occurs within the CEO’s office.

• Travel & Expenses: Coordinate travel logistics, accommodations, and detailed itineraries; manage executive expense reports, invoices, and purchases via Concur.

• Event Planning: Lead the planning of internal events, off-site meetings, and conference travel for small and large executive groups, including the DUHS Board of Directors.

• Liaison Duties: Navigate company resources and build relationships across various departments to collect information and respond to requests on behalf of the CEO.

• Suite Management: Partner with executive suite teams to ensure seamless daily operations, conference room management, and supply inventory.

Meeting Support & Materials Development

• Structure: Prepare meeting agendas, pre-read materials, and follow-ups to ensure outcomes are tracked and well-structured.

• Content Creation: Develop high-quality PowerPoint decks and Excel-based trackers/models, ensuring accuracy and clarity for office projects.

• Project Management: Develop and maintain project plans, trackers, and dashboards to provide visibility into priorities and deadlines.

• Information Synthesis: Gather, organize, and synthesize information from across the organization into clear, usable formats and data sets.

• Documentation: Support the drafting of internal documents and memos under the direction of the Chief of Staff.

Board of Directors Logistics & Coordination

• Meeting Coordination: Manage logistics for Board of Directors and committee meetings, including scheduling, room setup, and technology support.

• Materials Distribution: Partner with the