Regional Program Director

Title:                    Regional Program Director
Location:            Washington D.C.   
Department:       Programs
Reports to:         National Director of Employment Services
Work Schedule: Hybrid
FSLA:                  Exempt  

About the Organization
Over the years, Upwardly Global has supported thousands of foreign-born skilled job seekers in transitioning from poverty or exclusion to quality, thriving-wage careers through its customized program and holistic approach to integrating skilled immigrants into the US job market. Upwardly Global is a data-driven, innovative organization with a bold vision and a fearless spirit operating out of four major US markets and providing remote services to several parts of the country. It is unwavering in its commitment to a diverse and inclusive culture where every voice matters.

Position Overview  
The Program Director (PD) is responsible for overseeing Upwardly Global’s programs in their respective region.  This position is responsible for managing the Eastern Region team, grant portfolio, and successful program delivery. The PD will secure Upwardly Global’s position in local and regional conversations regarding opportunities to integrate the immigrant workforce in coalitions, roundtables, and through partnerships. The PD will develop and maintain strong relationships with city, state and country authorities and with other refugee, asylee and immigrant serving partners. The PD will navigate relationships internally with all stakeholders across the organization to ensure shared knowledge, best practice and program integration.
The PD will be responsible of initiating new and innovative programming for immigrants and refugees to create a culture of learning, internally and externally, as well as opportunity- building for program participants. They will ensure a working environment that fosters excellence, transparency and mutual respect, leveraging technical expertise, the highest professional standards, and problem solving skills.

The PD will provide strategic leadership, manage a high performing team and will provide on-going evaluation of programs and services. They will also perform specific functional roles for Upwardly Global in areas of interest and strength, i.e. Gender Programming, Knowledge Management etc.

Essential Duties & Responsibilities
Program Management

• Operational oversight of assigned region (budget, expenses, performance, etc.)
• Work closely with National Director of Employment Services and leadership team to develop program and advocacy objectives, and develop/lead programming to meet the needs of Job Seekers and the organization.
• Manage / coordinate timely and high-quality proposal, program narratives and financial reports with development colleagues.
• Lead the team toward successful program delivery, meeting organizational and grant goals.
• Support local efforts secure and retain employer partnerships.
• Attend local and regional external facing meetings, including but not limited to, donor meetings, employer networking, education and workforce and government meetings.
• Establish UpGlo as a convener and partner with local and regional stakeholders and promote collaborative relationships.
• Serve as functional lead in areas of organizational priority.
• Define, develop, and land process improvement initiatives, creating and implementing best practices to address key operational challenges, customer/Job Seeker pain points, and sources of friction.
• Partner across functions to understand root-cause failures, develop strategies to mitigate, and land efforts to solve.
• Where appropriate, implement software solutions to optimize process improvements.
• Build a trusting work environment that supports innovation.

Human Resource Management

• Ensure that all staff have the necessary training, tools, resources, and information to deliver and evaluate services that meet or exceed internationally accepted standards and protocols.
• Ensure a positive and dynamic work environment for jobseekers, staff and volunteers.
• Provide ongoing learning opportunities and training in areas of core competency and priority for all staff.
• Work collaboratively with HQ HR on all personnel-related issues.

Fundraising and Partnerships

• Lead efforts regionally and nationally to develop demonstration projects and innovative programming for the local office and lead in execution of these initiatives.
• Liaise with development team and grants management on funding opportunities, proposal development, grant writing, reporting and compliance.
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