Employee Reimbursement Lead - USDS

Team Intro:

The mission of our USDS Finance Team is to handle financial sensitive data on behalf of the TikTok ecosystem, and to help USDS operate independently as an integrated business partner by providing trusted, relevant and insightful information for timely decision making. We are looking for candidates who are highly self driven and embracing challenges and changes. The successful candidates will be able to think critically from the perspective of data security and creatively plan and execute effectively while collaborating with the ROW product team.



In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.



Responsibilities:

We are looking for a motivated Employee Reimbursement Lead who will lead the USDS Expense Management team. In this role, you will manage team members and take care of employee reimbursements and credit card programs for our USDS employees. The responsibilities will be the following:



- Understand deeply on company policy related to expenses and credit card, and lead a team to review and approve the daily/travel expense report on basis of rationality and facticity.

- Review and approve company credit cards to employees and handle other urgent reimbursement and credit card report cases.

- Identify and report on reimbursement and credit card report problems and answer employees' questions precisely.

- Participate in non-scheduled industry research, reimbursement system management, and optimization of Reimbursement SOP.

- Deliver reimbursement education to internal and external customers.

- Provide backup support to the Reimbursement Call Center.

- Provide support for ad hoc reimbursement and credit card matters.