Director & Account Mgmt - Retail Investment Tech

Application Deadline:

12/30/2024

Address:

302 Bay Street

Job Family Group:

Technology

Provides management consulting and technology/industry expertise in support of business and enterprise needs. Liaises with executive stakeholders to understand problems and opportunities, to facilitate the organization's goals by understanding business vision, objectives, and key performance indicators. Aligns technology requirements and solutions to a real business need, meets essential quality standards, and ensures approval by all relevant stakeholders. Acts as a consultant to business partners in collaboration with the project team in strategy and planning sessions (e.g. multi-year and annual plans), reviews, or inspections to ensure the quality of work products. Promotes new processes and methodologies, emerging technologies, and agile, and aligns to the unique project team requirements.

• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.

• Develops business cases by identifying needs, analysing potential options, and assessing expected return on investment.

• Manages significant budgets and ensures financials are kept aligned with deliveries at the portfolio level

• Manages vendor relationships and ensures alignment of vendor deliverables with initiatives

• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

• Manages a team of Business Consultants and Analysts who help define requirements based on business needs

• Attracts, retains, and enables the career development of top talent.

• Drives innovation through observation of common customer problems to identify emerging customer needs and pain points, alternative or emerging solutions, and opportunities for rationalization among existing solutions.

• Develops an expert understanding of business/group challenges.

• Networks with industry contacts to gather competitive insights and best practices.

• Establishes deep relationships at all levels within IT and business units to effectively collaborate in identifying new technological directions for the business strategy and to provide input into the roadmaps for these solutions.

• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

• Facilitates / leads requirements, storyboarding, epic descriptions, and other mechanisms to clearly articulate business goals and actions.

• Completes root-cause analysis to determine underlying causes and participates in problem resolution for complex issues at all levels.

• Facilitates discussions and follows a disciplined approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders; applies a variety of elicitation techniques to probe, challenge, and understand requirements.

• Provides analytical support and insights to identified / assigned user areas to support relative product, channel, and business development initiatives (e.g. product, portfolio, and profitability analytics, and customer analytics).

• Aligns business needs to vision/goals to ensure development teams can translate them into detailed design specifications and code.

• Stays abreast of industry technical and business trends through benchmarking and/or participation in professional associations.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

Qualifications:

• Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

• Business Analysis Accreditation is an asset.

• Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.

• Knowledge of one or more requirements analysis and problem decomposition techniques.

• Knowledge of technical/business environment (e.g. Microsoft business technologies and applications, relational databases, and SharePoint).

• Understanding of industry standards and standard business capabilities.

• Knowledge of business analysis, project delivery practices and standards across the project lifecycle.

• Possesses a deep understanding and problem solving ability of Informatio