Customer Service Assistant

Company Description

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

Introduction

Be part of a customer-focused environment where delivering excellent service creates positive experiences. This role is ideal for individuals who enjoy helping others and building communication skills.

Responsibilities

• Assist customers with inquiries and service requests.
• Provide accurate and friendly information.
• Support daily customer service operations.
• Maintain organized records of customer interactions.
• Contribute to a positive customer experience.

Qualifications

• Strong interpersonal and communication skills.
• Customer-focused with a positive attitude.
• Reliable and detail-oriented.
• Comfortable interacting with diverse individuals.
• Basic computer skills preferred.
• Entry-level applicants encouraged; training provided.

Additional Information

• Competitive salary
• Clear growth opportunities within a structured development program
• Professional skills development and leadership training
• Collaborative and supportive work environment
• Exposure to multiple business functions and career pathways
• Full-time position with long-term career potential