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Senior Business Execution Consultant

Wells Fargo
141278-NC-CIC Customer Information Ctr, United States, United Statesfull_timeVerifiedPosted 14 Apr 2025

About the role

About this role:

Wells Fargo is seeking a Senior Business Execution Consultant within Consumer, Small & Business Banking (CSBB). This role is responsible for reading and analyzing detailed design documents, proactively creating test scripts based on documents, testing and learning new technology, and rolling out the new technology.

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com.


In this role, you will:

  • Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
  • Work independently to make recommendations for support function by providing support and leadership
  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
  • Collaborate and consult with team leaders in developing project plans, policies and procedures
  • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners


Required Qualifications:

  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 2+ years of application and/or call routing development experience
  • Call center/contact center experience preferred
  • Experience navigating software development
  • Knowledge of design documents
  • Experience working on cloud projects
  • Expertise with Microsoft Outlook, Word, and Excel
  • Excellent written and verbal communications skills
  • Detail-oriented with excellent organizational and time management skills

Job Expectations:

  • This position offers a hybrid work schedule.
  • Must have the flexibility to work on evenings and weekends as needed.

This position is not eligible for Visa sponsorship.

Posting Locations:

  • 2222 W Rose Garden Ln - Phoenix, Arizona 85027
  • 1525 W W T Harris Blvd - Charlotte, NC 28262

Required locations listed above.

Salary range is determined by location of the job. May be considered for a discretionary bonus.

Please note: Job posting may come down early due to volume of applicants.

Posting End Date: 

27 Apr 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively follow

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Company

Wells Fargo

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