Administrative Associate - Behavior Health - Norwalk, CT

Summary:

To provide administrative assistance to the ICOTT/Case Management Program Director. Provides secretarial, management of daily office operation and clerical support to the program staff for 2 State funded programs to service the needs of the chronic mentally challenged.

Responsibilities:

1. Office Management Criteria A: Demonstrates the ability to transcribe psychiatric consultations and all other correspondence as required. Office Management Criteria B: Anticipates the operational needs of the office by ordering supplies, preparing requisitions for purchasing/engineering and follows-up on status of requisitions. Office Management Criteria C: Voice-mail-Utilizes sound judgement in handling crisis calls from patients. Communicates essential information to appropriate staff members. On a daily basis checks voice-mail and relates messages to appropriate personnel. Answers all in-coming calls courteously and politely. Office Management Criteria D: Makes copies for program staff. Faxes and receives faxes and distributes in a timely fashion to program staff. Maintains medical records by accurately filing clinical data and all other pertinent information.
2. Management of Patient Data Criteria A: Compiles demographics, clinical data, admission/discharge dates and enters into Department database. Management of Patient Data Criteria B: Compiles monthly and semi-annual reports for State of Connecticut Management of Patient Data Criteria C: Communicates with State as to pertinence of data. Management of Patient Data Criteria D: Registration of new patients,enters insurance and demographic data into data system and submits to business office and medical records.
3. Administrative duties supporting Director Criteria A: Demonstrates the ability to transcribe, fax, file reports, documents, and correspondence. Administrative duties supporting Director Criteria B: Provides Director with assistance for development of special projects and reports. Administrative duties supporting Director Criteria C: Develops announcements and correspondence with regards to meetings and educational in-service presentations. Administrative duties supporting Director Criteria D: Reserves conference rooms for meetings. Maintains weekly schedule for Director.
4. Performs other duties as assigned.
5. Fulfills all compliance responsibilities related to the position.

Other Information:

Must demonstrate the ability to work under pressure, energetic, and positive demeanor. Ability to work with a multidisciplinary team. Connecticut license required.

Salary Range: $19.54 - $37.94 Hourly