Banquet Captain

Hotel: 

Omaha Embassy Suites

555 South 10th St

Omaha, NE 68102

Banquet Captain

Part time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

The primary purpose of the Part-time Banquet Captain is to provide guests with an excellent banquet experience, by planning and implementing the serving details for the event.

Work Performed: 

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: 

• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;  

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;  

• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;  

• Ensures the servers are ready to serve the meal when its prepared;  

• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;  

• Maintain communication with the guest contact person for guest needs;  

• Set-up, operate and dismantle audio-visual equipment;  

• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;  

• Able to perform job of Banquet Associate and Banquet Bartender;  

• Able to understand departmental forecasting to ensure appropriate staffing levels;  

• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;  

• Ensures service standards are being followed and takes corrective action when they are not;  

• Guide, direct, and motivate banquet staff;  

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

• Any and all other work as required to complete the primary purpose of the position. 

Qualifications: 

  

Required Prior Experience: 

Previous customer service experience  

Six months of banquet food service experience 

Preferred Prior Experience:

Prior leadership experience- Not