Retail Sales Associate Director (Retail Big Box)

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

The Associate Director for Retail and Big Box you will be responsible for overseeing aspects of our retail operations, driving strategic initiatives, and ensuring the success and growth of our retail business in Big Box retailers. Exceptional leadership skills, business acumen, and ability to drive results will be instrumental in overseeing our Big Box accounts team to achieve sales targets, enhance the customer experience, and uphold the brand's reputation.

You will be responsible for developing and executing a comprehensive retail strategy aligned with the company's overall business objectives, including identifying opportunities for growth, expansion, and improvement in our retail operations.

Responsibilities will include:

• Manage and optimize profit margins, identifying opportunities to improve profitability and cost-effectiveness
• Oversee the day-to-day operations of our business at all big box accounts, retail stores, ensuring operational efficiency, adherence to standard operating procedures, and exceptional customer service
• Champion a customer-centric approach across retail operations, enhancing the overall customer experience and satisfaction
• Develop and implement customer retention strategies to drive repeat business and foster customer loyalty
• Collaborate with the inventory management team to optimize stock levels, minimize stockouts, and ensure the availability of products to meet customer demand
• Work with the visual merchandising team to create compelling store displays and promote product visibility
• Lead, inspire, and mentor the Big Box accounts retail team, fostering a collaborative and high-performance work culture
• Set performance goals, conduct evaluations, and provide professional development opportunities for team members
• Stay abreast of industry trends, market dynamics, and competitor activities, using insights to inform retail strategies and remain competitive
• Collaborate with finance teams to develop retail budgets and financial forecasts
• Monitor financial performance and prepare regular reports for senior management
• Ensure compliance with company policies, procedures, and legal requirements across all retail locations
• Uphold brand standards and maintain consistency in customer service and store presentation

QUALIFICATION REQUIREMENTS

• Bachelor's degree in Business, Retail Management, or a related field (Master's degree preferred)
• 5 + years’ experience with Big Box accounts (Walmart, Lowe’s, The Home Depot, Ace)
• Demonstrated success in driving retail sales, profitability, and operational efficiency
• Strong strategic thinking and analytical skills to make data-driven outcomes
• Excellent leadership and team management abilities, with a track record of leading high-performing teams
• Exceptional communication and interpersonal skills to collaborate with diverse teams and stakeholders
• Visionary mindset with the ability to identify growth opportunities and steer transformational initiatives
• Work in a fast-paced, and busy environment
• Multi-brand or multi category experience preferred
• Ideally consumer packaged goods experience

This role will be remote with up to 50% travel across the US.

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