Clinical Supervisor (Hybrid - North Carolina)

Clinical Supervisor (Hybrid)

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

- Must reside in North Carolina

**This position is hybrid - Travel will be limited to an unspecified region so it will not be excessive.**

Acentra is currently looking for a Clinical Supervisor to join our growing team. 

Job Summary:

The Clinical Supervisor utilizes clinical expertise in conjunction with contract requirements, state and federal rules and regulations, critical thinking, and decision-making skills to support the Clinical Manager in administrative and clinical oversight of a Medicaid clinical assessments program. Assigns assessments and coaches clinical evaluators conducting assessments. Ensures day-to-day processes are conducted in accordance with contract and other regulatory standards. Assists with training and onboarding new assessors as needed.

Job Responsibilities:

• Ensures high program quality by supporting contract compliance through overseeing assignment and completion of assessments.
• Performs chart reviews of assigned assessors as part of KEPRO’s quality program.
• Improves program staff performance through coaching of staff to meet all professional and contractual obligations.
• Improves program staff skills by collaborating with Clinical Manager and program leadership to assure provision of clinical training opportunities and clinical consultation, as needed. Assists with problem-solving on clinical and contract-specific issues.
• Always maintains medical records confidentiality through proper use of computer passwords, maintenance of secured files, adherence to HIPAA polices.
• Collaborates with administrative support staff, field-based assessors, Clinical Manager and other internal and external resources to assure timely submissions of all assessments.
• Utilizes proper telephone etiquette and judicious use of other verbal and written communications, following KEPRO policies, procedures, and guidelines.
• Actively cross-trains to perform duties of other positions within the KEPRO office to provide a flexible workforce to meet client/consumer needs. This includes Local Care Administration program duties.
• Provides leadership in support of or in the absence of the Clinical Manager.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

Required Qualifications/Experience:

• Active, unrestricted North Carolina Licensed Clinical Social Worker (LCSW) or North Carolina Registered Nurse (RN) license.
• Master’s or bachelor's degree in social work or Nursing.

Preferred Qualifications/Experience (No more than 3 Bullet Points) 

• 5+ years of clinical experience, with at least two years’ recent experience working with mental illness.
• 2+ years of supervisory and/or management experience.
• Experience with geriatric populations preferred.

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corp