Analyst, Performance Metrics

Job Summary:

The Programs & Performance group within Regulatory works with all LUMA departments setting and controlling LUMA’s System Remediation Plan and Performance Metrics, set forth the LUMA’s Operations and Management Agreement obligations and LUMA’s strategic directions.

This position supports the data collection effort, reporting and analysis of Performance Metrics, providing high quality output while meeting deadlines. Responsible for the overall quality, documentation process, analytical and review standards in compliance with PREBs requirements. Supports the Manager to ensure LUMA’s and department objectives are met.

Job Description:

• Acquires data from multiple stakeholders and diverse data sources adhering to specific timetables and data requirements.

• Able to produce graphs, tables, use spreadsheets efficiently, and perform calculations and automation to process large volumes of data.

• Interpret data, with strong analytical skills with the ability to organize, analyze results using statistical techniques, analytical techniques and provide ongoing reports. Identify, analyze, and interpret trends or patterns in complex data sets.

• Prepare writing report with attention to detail and accuracy and summary that conveys intended messages to target audiences.

• Able to locate and define new process improvement opportunities, provide support of maintaining and enhancing performance metrics.

• Ensure that key issues and initiatives are escalated to Manager and others in a timely manner.

• Ensure that all work papers and filing documents are accurately prepared and adequately reviewed in a complete and timely manner.

• Participate in training and staff development, willingness to improve knowledge and understanding of Regulatory and performance metrics requirement.

• Effectively prioritize workloads, meet deadlines, and resolve conflicting priorities.

• Ability to work independently and collaboratively with diverse teams across the organization.

• Perform major storm restoration work and associated drills as assigned.

• Follow all policies and procedures.

• Other duties as assigned.

Additional Job Description:

Education and Experience

• Bachelor’s degree in Statistics, Economics, Finance, Business, or related field.

• 3 years of related work experience or an equivalent combination of education and experience.

• Strong statistical and data analysis background.

• Proficient skills in the use of computer applications (MS Office suite) and experienced with statistical or finance tools.

• Advanced Excel knowledge and expertise (dashboards, macros, advanced pivot tables).

• Experience with Microsoft Power BI or other data visualization software (developing dashboards, data refresh and overall dashboard maintenance).

• Experience with Microsoft Access or other Database management system (DBMS) such as SQL is preferred.

• Ability to understand complex problems with multiple stakeholders and multiple requirements.

• Self-starter who is organized and able to clearly communicate both verbally and in writing, experience coordinating multiple teams to deliver large, detailed projects.

• Performance Improvement, experienced in root cause analysis and problem-solving skills.

• Strong time management skill, experienced in key work streams prioritization to deliver results under pressure and on time.

• A good understanding of a heavily regulated industry, previous experience working at a T&D utility an asset.

• Experience working with Microsoft Power Automate would be an asset.

• Relevant experience in finance, accounting, economics, law would be an asset.

License/Certifications

• Valid Driver’s License

Travel Requirements

• Percent of Time: 30% approximately

Physical Demands

• Stationary Position: Constantly

• Pushing/ Pulling/ Reaching: Seldom

• Climb: Seldom

• Kneel: Seldom

• Grab: Seldom

• Bend: Seldom

• Lift/ Carry over: 10-30 approximately

• Vision: 20/20 Corrected Vision

• Hearing: Receive detailed information if spoken to.

Working Conditions

• Wet or Humid - Seldom

• Frequency of working in outdoor weather conditions - Seldom

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