Retail Assistant Manager

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

The Retail Assistant Manager is responsible for helping carry out the essential functions of the Retail Department as determined by the Retail Manager. The Assistant Manager is instrumental in helping and delegating day to day activities for the Retail Sales Associates with activities including; tagging merchandise, restocking retail items, and assessing inventory needs from the warehouse as well as items that need to be reordered. As well as working with the Retail team, the Assistant Manager will help with administrative tasks as needed, including inventory reporting and reordering and properly documenting damaged and lost items, promotional and marketing giveaways, inventory counts and adjustments as well as managing special projects including seasonal sales, offsite event sales and warehouse coordination under the supervision of the Retail Manager.

How you will do it…

• Assist with managing labor, productivity, scheduling, quality control, and safety measures for the assigned departments

• Carry out supervisory responsibilities in accordance with company policies and applicable laws

• Encourage, and maintain internal and cross-departmental communication

• Assist with training staff to provide a memorable and uniquely Meow Wolf level of service to guests

• Models and enforces proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance

• Assist Retail Manager with supervision of Retail Associates

• Assist with recommending, creating, and communicating policies and procedures

• Fulfill all Managers on Duty duties, skills, and knowledge, including the ability to perform any role within the Retail area, including opening and closing

• Maintaining knowledge of events, special programs and projects and communicating them to the staff

• Assist with tracking fluctuations in visitation numbers and adjusting staffing levels accordingly

• Assures the store is properly stocked and visually merchandised as required

• Support and contribute to Loss Prevention policies and procedures

• Ability to do all retail positions from cashier, greeter, stocker, etc.

• Generating inventory reports and velocity reports for placing inventory reorders 

• Ordering operating supplies for the gift shop department as needed 

• Coordinating inventory pick up and drop offs from warehouse and vendors 

• Coordinating restocking and storage needs with staff 

• Working on special merchandising projects with coordination from Retail Manager 

• Recording giveaways and promotional giveaways 

• Placing reorders of