Sales Engineer

The future, as we see it, has millions of devices connected to the internet — everything from citywide bike sharing systems to smarter heart monitors to internet-connected eggs to catch turtle poachers. Hologram is here to connect anything to the internet — via our global cellular platform and network available in over 200 countries and territories. The future is connected, and we are connecting it.

About This Role

As a Sales Engineer, you will partner with Account Executives as the technical lead throughout the sales process. Leveraging your expertise in cellular connectivity, embedded systems design, TCP/IP networks, and IoT, you will proactively push deals forward and develop solutions around Hologram’s products. This role reports to the VP of Sales.

What You'll Do 

• Lead the technical pre-sales relationship by providing guidance on technical architecture, demonstrating the product (ex. Dashboard), mitigating technical concerns or obstacles, and building customer trust in Hologram
• Act as a subject matter expert for Hologram's full product suite who can expertly communicate Hologram's technical value proposition, including Dashboard and/or API integration
• Provide prospects with end-to-end IoT expertise including hardware selection, embedded systems/product architecture and design, and device certifications
• Assist with and drive resolution for technical support issues that arise during pre-sales, testing, and pilot phase
• Maintain a high level of expertise in IoT technologies and relevant industry trends

Requirements:

• Experience building and deploying embedded systems or IoT devices
• Proven expertise in cellular connectivity, cellular certifications, AT commands, radio modules, and modems
• Experience in IoT professional services or consulting advising clients on IoT product development and design
• Experience with TCP/IP based protocols and networking principals
• Experience selling complex technical, developer-facing products (ex. networking products, embedded systems hardware products, data products, and APIs)
• Experience with enterprise technical sales cycles that require coordinating with multiple stakeholders to deliver accurate, up-to-date project plans (MAPs) and clear launch guidance.

Traits & Skills

• You have excellent communication skills and can explain complex technical concepts to a non-technical audience
• You have a proven history of quickly mastering new technologies and technical concepts
• You take broad goals and turn them into specific plans, work through obstacles, and make good decisions along the way
• You move fast to care for customer needs and solve bigger problems
• You love to help customers in need and will go the extra mile to ensure Hologram delivers phenomenal experiences at every touch point

Compensation: $128,500 - $145,000 base salary, annual target bonus of $30,000 - $36,000, and a new hire equity option grant. 

How we work at Hologram

Hologram is a fun, upbeat, and remote-first team united by our core values. We trust you to do what’s best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy.

As part of our team, you'll receive:

• Competitive, transparent pay and equity.  
• Unlimited paid time off and flexible scheduling
• We cover 100% of premiums for employees and 95% for dependents on our base medical plan
• We cover 100% of premiums for employees and 80% for dependents on our base dental plan
• We cover 100% of premiums for employees and 99% for dependents on our vision plan
• 14 weeks of family leave
• Monthly benefits budget
• $1,000 sign-on bonus/home office setup stipend

We pride ourselves on celebrating everyone — Hologram is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive.

Together we’re building something great: a way to help everyone – and everything – stay online and connected.

What to expect in the interview process:

• Intro call with a member of the hiring team
• A series of Goo