Director of Quality Assurance - New York

Who We Are:

At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global across North America, Europe and Asia.

Additional information about the Company's businesses and products is available on www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:
As the Director of Quality Assurance, you will play a crucial role in maintaining and enhancing the quality standards of Galaxy. You will be responsible for developing and implementing quality assurance strategies, leading a team of QA professionals, and collaborating with cross-functional teams to drive continuous improvement in product/service quality.

What You’ll Do:

• Develop and implement a comprehensive quality assurance strategy to ensure the delivery of high-quality products/services in alignment with company standards and customer expectations.
• Lead and mentor a team of QA professionals, providing guidance, support, and expertise to foster a culture of quality excellence.
• Collaborate with cross-functional teams, including product development, engineering, and operations, to integrate quality assurance processes into the product lifecycle.
• Establish and enforce quality metrics, key performance indicators (KPIs), and benchmarks to measure and improve the effectiveness of the QA processes.
• Conduct regular assessments of existing quality assurance practices, identifying areas for improvement and implementing best practices to enhance overall efficiency.
• Develop and maintain a robust testing framework, including automated testing tools, to ensure comprehensive coverage of product features and functionalities.
• Collaborate with project managers to develop and execute comprehensive test plans, ensuring thorough testing of software applications, systems, and processes.
• Stay informed about industry trends, emerging technologies, and best practices in quality assurance, and incorporate relevant advancements into the company's QA processes.
• Act as a liaison with external quality assurance partners, vendors, and regulatory bodies to ensure compliance with industry standards and regulations.
• Prepare and present regular reports to senior management on the status of quality assurance initiatives, test results, and recommendations for improvement.

What We're Looking For:

• Bachelor's degree in [relevant field]; Master's degree preferred. 
• 10 years of proven experience in quality assurance, with a minimum of 5 years in a leadership or managerial role.
• Strong knowledge of quality assurance methodologies, tools, and best practices.
• Experience in implementing and managing automated testing tools and frameworks.
• Excellent leadership and team management skills, with a track record of building and leading high-performing QA teams.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different departments.
• Proven ability to develop and implement comprehensive QA strategies that align with orga