Staffing/NPO Coordinator

 

Position Title: Staffing/NPO Coordinator

Pay Range: $20.00 to $22.00 

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From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Job Summary: As a Staffing and NPO Coordinator, you will be responsible for leading to the development and implementation (in conjunction with the Area Director of Human Resources) of a staffing plan, comprising of scheduling, recruitment and training, to optimize labor efficiency across key markets.  You will be responsible for actively sourcing potential groups, creating and distributing marketing materials, and meeting with group members to promote the Levy NPO program.  This position will also offer support for major events at other locations and ensure compliance with all State and Federal requirements pertaining to hourly labor.

Essential Duties and Responsibilities:

• Performs customer service functions by answering employee requests and questions
• Supports locations with networking and increasing local presence in the community
• Supports locations with daily check-in processes for all staff ensuring accurate timekeeping and active daily roster
• Proactively communicates with location management teams and provides solutions to staffing level changes
• Works with Area Director of HR to ensure that there are robust and agreed recruitment and retention standards in each property
• Works with Area Director of HR to ensure staffing levels are met making recommendations to adjust and meet needs
• Recruit and evaluate non-profit groups to staff event locations ensuring they meet all required onboarding criteria and qualifications
• Coordinate and deliver training for NPO groups focusing on compliance with alcohol and sanitation policies and guest service standards and processes
• Maintains organized records of NPO group contracts, event participation, training completion and licensures, preparing necessary reports for event days and commission compensation
• Serves as the primary liaison for NPO groups, ensuring alignment with company policies and providing ongoing support
• Assists with the recruitment and onboarding process for direct hire positions with the company maintaining all legal and company policies and processes
• Manages relationships with Temporary Staffing Agencies to ensure proper standards and practices are followed in alignment with Levy standards
• Submits agency orders, monitors fill rate, creates placement and staffing grid, reconciles and processes invoices for all agencies
• Participates in all staffing related audits to ensure continued compliance with Levy SOPs
• Performs other duties as assigned

 

Required Skills and Qualifications:

• Strong organizational skills; with the ability to prioritize and multi-task effectively
• Experience managing staffing in the hospitality space
• High level of computer literacy