Analyst - Dock Operations

Overview

Who we are

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, TN, ‘job flexibility benefits’ (also known as I-140 or Adjustment of Status portability), etc. now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

Toyota’s People & Property Services Department is looking for a passionate, highly-motivated, and adaptable Analyst – Dock Operations.

The primary responsibility of this role is to anchor daily logistics operations for our Research & Development (R&D) teams and other teams and locations as needed. Because R&D thrives on innovation, no two days are the same. You will frequently navigate non-standard, complex, and urgent requests, ensuring customer demands are met while driving short- and long-term projects focused on safety, quality, and operational efficiency. 

Reporting to the Manager- People & Property Services, the person in this role will act as a proactive problem-solver for the Dock Operations department. Your objective is to anticipate operational bottlenecks, resolve unique logistical challenges, and continuously improve daily operations while monitoring progress toward key KPI targets.

What you’ll be doing

• Manage Complex Operations: Provide operational oversight and direction to on-site third-party business partners handling shipping, receiving, hazmat, and export operations across R&D locations in MI and CA, as well as other teams and locations as needed

• Deliver Exceptional Service: Act as the primary logistics liaison for Toyota business units (BUs) and external vendors. You will provide conflict resolution and creative problem-solving for abnormal R&D requests to ensure operational schedules and budget targets are met

• Drive Continuous Improvement: Champion Kaizen (continuous improvement) projects, develop Standard Operating Procedures (SOPs) for both routine and non-standard processes, and report on key performance indicators

• Champion the Toyota Way: Implement Toyota Production System (TPS) principles into daily workflows and actively mentor and develop our on-site business partners

• Strategic Planning: Lead short-term daily operational planning (6-12 months) to support the seamless execution of broader logistics strategies

What you bring

• Bachelor’s degree in supply chain, Logistics, Business, or a related field (or 5+ years of equivalent work experience)

• Proven ability to navigate ambiguity, developing creative proposals, reports, and visual workflows to solve both standard and highly complex, non-standard logistics challenges

• Experience collaborating with Hazmat Compliance and Trade Compliance departments to support hazmat and export shipments

• Exceptional communication, organizational, and interpersonal skills, with a strong customer-first mindset

• Experience interacting with all levels of leadership, including preparing and delivering reports to the Executive level

Added bonus if you have

• Direct experience working in a fast-paced Research & Development (R&D) environment.

• Hazmat multi-modal certification.

• Experience collaborating with TMNA Hazmat and TMNA Trade Compliance departments to support specialized hazmat and export shipments

• JKK training and practical application, as well as Toyota Business Practice (TBP) completion through panel.

• Working knowledge of the Toyota Misc. Shipping Request System (MSRS).

• Familiarity with and utilization of available AI tools to optimize logistics and reporting processes

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights