Director of Training Services

The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.   

About Children’s Trust 

Children's Trust, operating under the Executive Office of Education, is dedicated to preventing child abuse and neglect in Massachusetts. Our mission is to partner with organizations and communities to drive systemic change that addresses the root causes of child abuse and neglect. We provide high-quality programs and services, deliver training and technical assistance to the family support workforce, and advocate for statewide policy decisions that build resilient families, enabling children to grow up safe and thrive. Our values of collaboration, accountability, inclusion, and celebrating successes are at the core of the work we do. Children’s Trust has an annual budget of approximately $26M from Federal and State funding and an additional average annual raise of $850K from our 501c3 arm.  

Position Overview 

We are seeking an entrepreneurial and mission-driven Director of Training Services to lead the strategy, operations, and innovation of our Training Institute (TI). In this leadership role, you will help elevate the professional capacity of family support workers, while expanding the reach and impact of our training programs statewide.  Children’s Trust is seeking someone to help define strong, efficient internal systems for our newly structured Training Institute.   

This role is ideal for a collaborative leader with a growth mindset who excels at building strategic partnerships, driving innovation, and strengthening learning ecosystems.  They are tech savvy, extremely organized, data driven and has demonstrated experience leading teams through growth.  

This position is ideal for a collaborative manager who is passionate about professional development, community partnerships, and workforce empowerment in child and family services.  An ideal candidate will be able to demonstrate: 

• A proven ability to lead and develop diverse, mission-driven teams with a focus on coaching, mentorship, and fostering a culture of psychological safety and continuous learning. 

• Skills in managing and motivating cross-functional teams, promoting accountability, collaboration, and professional growth to achieve shared organizational goals. 

• Experience in building inclusive team environments where equity, belonging, and open communication are central to staff engagement and performance. 

Key Responsibilities 

Operational Leadership & Innovation (40%) 

• Oversee and optimize the operational strategy of the Training Institute, ensuring high-quality, equitable delivery of learning experiences. 

• Lead continuous improvement efforts by streamlining workflows, upgrading systems (including implementing a Learning Management System), and applying data insights to refine services. 

• Manage a multi-functional team focused on delivering impactful training to the family support workforce. 

• Develop and manage the Training Institute’s budget and vendor contracts with a focus on efficiency and alignment with organizational