Senior Manager, Global Partnerships

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Role:

We are seeking an experienced, high-impact, and strategic individual to join OpenTable’s Global Partnerships team as a Senior Manager. This pivotal role is responsible for the end-to-end ownership and management of one of OpenTable's most strategic global partnerships, spanning both our B2B (restaurant) and B2C (diner) businesses. This is a high-expectation role for a candidate who is comfortable with C-suite level interaction and is skilled at both complex business development—negotiating and closing groundbreaking deals—and world-class strategic partner management—successfully bringing those partnerships to life to accelerate company growth.

In this role, you will:

• Own the vision, strategy, and successful execution of a single, highly strategic, global partnership that is critical to OpenTable’s growth.

• Over time, this role is anticipated to expand its scope to include the oversight and management of additional strategic partners, contributing to the continued growth of OpenTable's global partnerships portfolio.

• Lead complex negotiations and contracting processes, focusing on deal structure and terms that maximize strategic value and growth for OpenTable.

• Drive cross-functional collaboration across Product, Engineering, Sales, Marketing, Legal, and Finance teams to ensure seamless execution and delivery of partnership objectives.

• Act as the primary relationship owner, including regular interaction with C-suite and senior leadership both internally and with the partner organization.

• Navigate ambiguous or complex partnership challenges, serving as a decisive problem-solver to maintain momentum and achieve key metrics.

• Develop and manage the joint business plan, OKRs, and performance metrics for the partnership, providing regular, concise communications to senior management on strategy and results.

• Proactively anticipate and resolve complex, and sometimes difficult, partner issues while managing competing priorities to ensure long-term partner health.

Please apply if you have:

• 7+ years of experience in strategic partner management, business development, or related roles, with a proven track record of managing highly complex, global partnerships.

• Demonstrated expertise in both the negotiation and closing of significant strategic deals, as well as the operational management and launch of those partnerships.

• Exceptional relationship-building and communication skills, with proven experience in C-suite level communication and driving consensus across diverse, global teams.

• A strong ability to thrive in ambiguous, fast-paced environments, coupled with a demonstrated capacity to solve complex, cross-functional business and technical problems.

• Experience working with product, engineering, sales, and marketing teams to develop partnerships that deliver growth, brand exposure, and creative benefits for users.

• Demonstrated quantitative acumen, with the ability to interpret complex data and performance metrics to drive strategic partnership decisions and growth.

• Strong critical thinking, negotiation, and strategic contract management skills.

Benefits and Perks 

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Gr