Order Management Specialist, Operations

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

 

About the Role:

As an Order Management Specialist - Operations, you will be given an opportunity to utilize your expertise here at Motive. You will be helping our operations department with Sales order completion, Order Form generation and everything which is relevant to processing sales orders/Deals.

What You'll Do:

• Manage complete Quote to Cash cycle
• Order Creation and Completion
• Order Cancellation.
• Account Renewals
• Sending Out Replacement Orders
• Contract Buyout Quotes.
• Opportunity Stage Amendments.
• Package Upgrade/Downgrade
• Vendor Finance deals
• Account Audits
• Account Mergers
• Liaising with other departments to resolve cases

What We're Looking For:

• Graduate in any discipline, preferably business or supply chain
• Strong Business Communication Skills in English
• 1+ years professional work experience.
• Proficient experience with Microsoft Excel and Word.
• Knowledge and experience of CRM systems, preferably Salesforce.
• Prefer experience working with ERP systems.
• Very organized, meticulous, and detailed in entering information.
• Excellent analytical and problem solving capabilities with special attention to accuracy and detail.
• Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
• Ability to effectively prioritize and multi-task in high volume workload situations.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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