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Senior Manager Global BOE&S - Key accounts B&I

Orbia
NH, NL, The Netherlandsfull_timeVerifiedPosted 3 Jan 2025

About the role

     

Join us at Orbia Building & Infrastructure (Wavin): Where purpose comes to life.


You’re purpose driven. Growth minded. Ready to stretch your potential. Welcome to Orbia’s Building & Infrastructure business, Wavin, where our purpose ‘to advance life around the world’ drives our entire global team.
Every day, we are thinking big and working smart to solve some of the toughest challenges impacting the world. Whether it’s facilitating clean drinking water for communities, creating climate resilient cities, or designing more comfortable living spaces, we never settle for “good enough” when there’s an opportunity to make life better.
Where purpose comes to life, it changes lives. This is what we work for. How about you?


At Orbia Building & Infrastructure (Wavin), we advance life around the world by building healthy, sustainable environments. And where is our help most needed? The places we live in: cities where drinking water is leaking away, greenery is disappearing, streets are flooding after heavy rain, and outdated sewer systems are polluting our groundwater. It’s time to join our team and help build more sustainable environments!


We are currently looking for a Global Key Account Manager (GKAM)  to join us at any of our locations in Europe. If you want to make a difference and work for a purpose-led company, please read on.

 

The role
As the Global Key Account Manager (GKAM) you are responsible for developing and maintaining strategic relationships with key global customers and ensure long-term success and revenue growth. The role focuses on understanding client needs and aligning the company’s offerings with the client’s objectives. You are a central point of contact for strategic accounts, and you will coordinate efforts across multiple regions and functions to ensure seamless customer service and maximize account potential.

 

Responsibilities:

 

  • Strategic Relationship Management:
    • You build and maintain strong relationships with global key accounts and act as the primary point of contact.
    • You develop a deep understanding of our client’s business, strategies, and industry trends to proactively address their needs.
    • You foster trust and long-term partnerships with senior decision-makers and stakeholders.
  • Account Strategy Development:
    • You develop and implement global account plans aligned with both client objectives and company goals.
    • You identify growth opportunities within accounts, including upselling, cross-selling, and new product introductions.
    • You monitor and analyze account performance, making data-driven decisions to improve outcomes.
  • Cross-Functional Coordination:
    • You collaborate with regional sales teams, operations, marketing, and product development to ensure Orbia B&I activities support key account needs
    • You manage global pricing agreements, contracts, and negotiations in coordination with internal teams.
    • You act as a liaison between Global Key Accounts and the company, ensuring seamless communication and issue resolution.
  • Performance and KPI Management:
    • You track account performance metrics such as revenue growth, gross margin, customer satisfaction, and production adoption rate
    • You present periodic account reviews to internal and client stakeholders, highlighting successes, challenges, and future plans.
  • Market and Industry Insight:
    • You stay informed about global market trends, competitive dynamics, and client-specific industry challenges.
    • You provide strategic input to internal teams to adapt offerings to meet market demands.

 

Profile:

  • You have several years of demonstrated commercial experience; account management, sales or customer service, preferably in an international environment
  • You have strong strategic thinking and problem-solving capabilities.
  • You are an excellent communicator and have great negotiation skills.
  • You have the ability to influence and collaborate with diverse, cross-functional teams.
  • You are proficient in CRM tools and data analysis platforms.
  • You are a strong negotiator and have solid conflict-resolution skills.
  • You have an analytical mindset with the ability to interpret data and develop actionable strategies.
  • Technical competency, ability to understand technical value propositions of Orbia B&I products and capability to translate these value propositions to customer value
  • You are fluent in English; additional languages (Spanish, French, Dutch) are a plus.

 

What Orbia Building & Infrastructure offers
Do you want to make a difference by working w

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Company

Orbia

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