Program Delivery Coordinator, Meetings & Events

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

This position serves as a vital support role partnering with the Assistant Program Manager to coordinate and facilitate Amazon corporate events across key office buildings in a fast-paced corporate environment. You will manage comprehensive event responsibilities including processing customer requests, coordinating planning meetings with stakeholders and vendor partners, managing space preparation, and providing on-site event coverage. This role contributes to JLL's business objectives by serving as an essential communication hub between Facilities, Catering, AV, Reception, Janitorial, and Engineering teams while ensuring successful event operations that enhance client satisfaction and support Amazon's corporate objectives.

What your day-to-day will look like:

• Process event requests and correspond with Amazon customers while coordinating planning and walkthrough meetings with vendor partners
• Disseminate information to large audiences including alerting building occupants and vendors of event-related impacts
• Provide on-site coverage and troubleshooting during high impact events to ensure successful operations
• Organize and compile event data metrics while creating and maintaining standardized event documents
• Respond to and act on customer feedback while supporting good inter-vendor communications between multiple teams
• Create and update documents to track metrics, clarify procedures, and organize team tasks as needs arise
• Support Events Program Manager with additional duties and maintain professional relationships with contractors and employees.

Required Qualifications:

• Bachelor's degree or equivalent 4 years of experience preferred
• 3+ years of experience in event coordination or event administrative support
• Advanced competence with MS Word, MS Excel, MS Outlook, and other software programs
• Ability to perform basic business math including discount, interest, percentage, and profit/loss calculations
• Excellent communication skills both verbal and written with strong grammar and proofreading abilities
• High level of accuracy and attention to detail with positive, professional, customer-service oriented personality
• Ability to work independently with little direction while maintaining initiative for additional responsibilities.

Preferred Qualifications:

• 3+ years of experience in facilities management
• Microsoft Visio or CAD experience for space planning and layout coordination
• Experience interpreting instructions in written, oral, diagrammatic, or schedule form
• Background in multi-vendor coordination and communication management
• Understanding of event logistics including space preparation and on-site troubleshooting
• Experience with event data metrics compilation and standardized document creation.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Arlington, VA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may