Warehouse Operations & Inventory Control Coordinator

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.

Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.

Consistent operations across every branch depend on more than good intentions — they depend on someone who watches the data, catches the exceptions, and closes the loop before small issues become expensive ones. The Warehouse Operations & Inventory Control Coordinator is that person.

This role reviews the reports and queues that reveal how each branch is really running — inventory accuracy, packing accountability, cycle counts, aging invoices, and returns — and turns what the numbers show into clear, assigned follow-up. When errors are tracked to their source, playbooks stay current, and new hires are trained the right way, the whole operation runs tighter and more predictably.

When this role is done well, branch teams get consistent support, leaders get accurate visibility, and inventory integrity holds across all locations.

• We Keep Our Promises: You own the follow-up. When a report shows an exception or a queue starts to age, you make sure it reaches the right person and gets resolved — not filed away for later.

• We Stay Hungry: You do not just process reports — you read them for patterns. When the same error keeps surfacing, you push for a procedure that prevents it, not another one-time correction.

• We Grow Together: You strengthen every branch you support. Clear playbooks, solid onboarding, and consistent standards make the whole operation more capable — not just your desk.

• We Own It: You hold recurring work to a standard without being reminded. Daily reviews get done, discrepancies get investigated, and confidential information stays confidential.

• We Go Above & Beyond: You see the trend before it becomes a problem and turn it into a process improvement. Branch teams trust that the support you provide is accurate, timely, and worth acting on.

Error Tracking & Exception Review (UET)

• Review the error tracking dashboard (UET) daily and investigate the issues it surfaces

• Assign each error to the proper department and manager for review and coaching

• Monitor error trends and flag when they call for new or updated company procedures

Daily Operations & Inventory Reporting

• Review Negative On Hand reports and communicate inventory discrepancies that require correction or follow-up

• Monitor RF Packer Initials reports to support packing accountability and process visibility

• Review Cycle Count queues for RF branches to keep counts completed on time

• Review RF Timing and replenishment reports for RF branches to catch workflow or process concerns

• Review No Location, Canceled Order, Adjustment Variance, Returns Processed, Closed SO, and Quantity Change After Processing reports for accuracy, exceptions, and corrective action

• Review Pick/Recv reports for RF branches and distribute related communication as needed

• Track UET reporting activity across all branches and support follow-up on lessons learned

Queue Management & Branch Follow-Up

• Monitor Invoice Preview Queue activity, including Q, P, and M status items across branches

• Review aging items in invoice preview, return goods, direct re-ship, and in-process queues

• Coordinate branch follow-up on unresolved queue activity and operational exceptions

• Support recurring branch maintenance reviews across BALT, ROSE, DC, FRED, BELT, RICH, and STER

Branch Standards, Training & Documentation