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Senior Business Resiliency Exercise Coordinator - Third-Party Testing

Wells Fargo
141278-NC-CIC Customer Information Ctr, United States, United Statesfull_timeVerifiedPosted 5 May 2025
💰 $171,800/yr($96,600/yr – $171,800/yr)

About the role

About this role:

Wells Fargo is seeking a talented exercise professional who has a proven track record of planning, conducting, and evaluating high-profile business continuity, disaster recovery or operational resilience exercises, spanning Third-Party Provider (TPP) resiliency program.

We are seeking a creative individual who can translate business, technology, and operational requirements for resiliency exercises involving Third Parties to test their resiliency capability.

This mid-level exercise practitioner will be responsible for owning the coordination and delivery of end-to-end enterprise exercises focused on TPP Resiliency Program.

In this role, you will:

  • Drive the development of a Third-Party Provider (TPP) Resiliency program requirements with a focus on robust exercises and tests to validate business continuity and operational resilience plans.
  • Coordinate the design and development of enterprise exercises, specifically aligned with TPP Resiliency Program for the company.
  • Lead strategic planning process to develop and implement a comprehensive maturity roadmap, ensuring continuous enhancement of resilience capabilities and testing of Business Continuity capabilities for services performed by TPPs.
  • Lead the design of exercise injects and events for operations-based exercises, including all relevant documentation, in such a way to challenge exercise participants and simulate real-world conditions.
  • Facilitate enterprise and business group discussion-based exercises across cross-functional teams, including Enterprise Business Resiliency Leadership, Resiliency Leads, Business Owners, Primary Business Liaison Specialists, Line of Business Relationship Managers, Supplier Management Communication Specialists, Service Delivery managers at Vendors.
  • Lead exercise participants in the identification of gaps, vulnerabilities, and related key findings resulting from the exercise.
  • Create high-quality, executive-friendly facilitation guides, briefing documents, and supplemental materials using Microsoft Suite (Word, PowerPoint, etc.).
  • Generate comprehensive exercise After-Action Reports (AAR) summarizing key findings, lessons learned, and recommendations for enhancing organizational resilience.
  • Present exercise results and recommendations to senior management and key stakeholders, highlighting opportunities for improvement and investment.
  • Ensure all exercise artifacts and supporting documents meet established deadlines and quality standards.
  • Lead potential knock-on workshops or related exercises resulting from key learnings.
  • Lead analysis of exercise findings, lessons learned and recommendations to derive key resiliency risks across the enterprise and drive proactive enhancements.
  • Act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management related to Exercise Program for TPP Resiliency Program.
  • Participate in the (RCSA) Risk and Control Self-Assessment - process of identifying, recording, and assessing potential risks and related controls.
  • Respond to and support External / regulatory requirements and Internal Audits involving exercises for TPP Resiliency Program.
  • Lead the strategy and resolution of highly complex and unique challenges related to business execution that require solid analytical skills and understanding of business, delivering longer term and large-scale solutions for enhancement of the TPP Resiliency Program.
  • Provide vision, direction, and expertise & implement innovative and significant business solutions that are large-scale and cross-organizational cutting across the Third Parties for Robust Exercise capability.
  • Lead team meetings to facilitate decision making and support implementation of recommendations and plans around design and implementation of robust exercise program for TPP resiliency.
  • Engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership in the domain of TPP Resiliency Program
  • Provide direction to a cross functional team using business expertise.
  • Contribute thought leadership and technical proficiency in the development of a strategic scenario library to underpin current and future maturity of TPP Resiliency exercises.


Required Qualifications:

  • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • Graduate with over 8+ years’ experience in Business Con

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Company

Wells Fargo

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