Senior Commercial Trainer (SCT 1224)

<p>At <a href="https://corporate.skroutz.gr/en/about-us/" rel="nofollow noreferrer noopener">Skroutz</a>, our mission is simple: we aim to amaze. From our humble beginnings back in 2005, we believe that happy customers equal happy merchants and it’s our job to understand and anticipate their needs and offer them an unparalleled, doubt-free experience. </p><p>Our vision is clear: we aspire to become the Everyday App, the go-to destination where millions fulfill their online shopping needs. Whether you're looking for a new smartphone, restocking your pantry with essentials, seeking the perfect outfit for an upcoming event, or simply hunting for that collectible gaming console, Skroutz is your trusted partner for seamless shopping experiences.</p><p>And our ambitions extend far beyond Greece's borders. We're on a trajectory to become one of Europe's fastest-growing Marketplaces, with exciting expansions already underway in Cyprus and the Balkans. Our commitment to customer satisfaction remains paramount, guiding every decision we make.</p><p>To achieve our vision, we seek individuals who share our passion for e-commerce and technology. If you're driven by the desire to create extraordinary shopping moments for our users, as well as help sellers all around the world grow their businesses, then we want you on our team.</p><p>Join us at Skroutz and be part of a journey that's reshaping the way we shop online. Together, let's turn everyday moments into remarkable experiences.</p><p>Ready for the challenge?</p><p>#AimToAmaze</p><p><strong>How you will contribute to Skroutz vision</strong></p><p>As a Senior Commercial Trainer, you will be responsible for designing, developing, and delivering high-quality training programs aimed at enhancing the performance of our Merchants. You will work closely with cross-functional teams to ensure that the training initiatives align with the company’s goals and strategic priorities. This role is key in fostering a culture of learning and performance excellence, driving commercial success through effective learning solutions.</p><p><strong>What you will be doing</strong></p><ul> <li>Develop and deliver engaging training programs focused on advancing our commercial team’s skills plus driving revenue growth and operational excellence for our merchants base in GR and ENG (i.e. agencies, sellers, and brands).</li> <li>Collaborate with senior management to identify training needs and create customized learning solutions.</li> <li>Monitor and assess training outcomes to ensure continuous improvement and alignment with business objectives.</li> <li>Stay up to date with industry trends and best practices to continuously improve commercial training content and methods.</li> <li>Evaluate and report on the effectiveness of training programs, using metrics to recommend improvements.</li> <li>Review training feedback to identify areas of improvement and provide recommendations for training materials and methods based on evaluation results</li> <li>Develop advanced educational modules and blended learning approaches to reach a broader audience.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Bachelor's degree in Business, Marketing, Education, or a related field (Master's preferred)</li> <li>5+ years in a training or learning and development role, <strong>within a commercial or sales environment</strong> </li> <li>Proven experience in developing training materials and conducting workshops, 1-1s etc for both internal commercial teams and partners (i.e. sellers &amp; brands)</li> <li>Strong understanding of training methodologies and adult learning principles</li> <li>Excellent presentation, communication and interpersonal skills</li> <li>Fluency in English (both written and verbal)</li> <li>Ability to work collaboratively with diverse teams and stakeholders</li> <li>Experience with using Learning Management Systems (LMS) and best practices will be considered as a strong asset</li> <li>Strong organizational and time management skills</li> <li>Ability to adapt to changing environments and needs</li> </ul><p><strong>Benefits</strong></p><p><strong>What’s it like to work at Skroutz?</strong></p><ul> <li>A great opportunity to contribute to the evolution of Skroutz towards becoming one of Europe’s fastest growing Marketplaces</li> <li>Thrive in an environment that champions ambitious goals, empowers autonomy, fosters mentoring, and unlocks exciting opportunities for both personal and business growth</li> <li>Competitive full-time salary</li> <li>Ongoing training and development</li> <li>Access to books, online courses, and relevant resources</li> <li>Top of the Line tools and equipment</li> <li>Private Medical Plan</li> <li>Hybrid Working</li> <li>Free gym membership at Golden Gym in Athens, plus OAKA cross training &amp; running courses, Padel and online yoga</li> <li>For all New Skroutz Fathers we offer 30 working days paternity leave (1,5 months in total)</li> <li>Monthly childcare allowance