Cashiering Reconciliation Specialist (Accounting Technician II)

Position Summary

San Diego State University is seeking a customer-focused and detail-oriented Cashiering Reconciliation Specialist to support the University Bursar’s Office by providing student account services, processing financial transactions, and ensuring compliance with university, state, and federal policies. This role serves as a key resource for students, parents, faculty, and staff while supporting accurate financial operations and student success.

Key Responsibilities

• Financial Processing & Account Reconciliation
• Process student account transactions, including refunds, billings, account adjustments, and payment reconciliations.
• Reconcile daily financial activity, prepare reports, support campus audits, and ensure accurate financial records.
• Maintain data integrity by reviewing transactions and resolving discrepancies in compliance with university policies.
• Student Account Services & Customer Support
• Assist students, parents, and campus partners with inquiries related to student accounts, payments, financial aid, refunds, and account access.
• Review and process student account documents, explain university policies, and resolve account-related issues, including collections and payment concerns.
• Provide guidance to new staff and student assistants to support quality customer service.
• Campus Collaboration & Program Support
• Partner with campus departments to support student programs, enrollment services, and financial aid initiatives.
• Coordinate specialized programs, participate in committees, and provide guidance on Bursar's Office policies and procedures.

Why Join Us?

• Help students navigate important financial processes throughout their academic journey.
• Work in a collaborative, customer-focused environment supporting student success.
• Gain experience in higher education financial services and regulatory compliance.
• Contribute to efficient, accurate, and service-driven campus operations.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

San Diego State University is a dynamic and exciting organization, where every employee can make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The Division of Business and Financial Affairs (BFA) is at the heart of some of the larger projects on campus in recent years, including the construction of Snapdragon Stadium, as well as the implementation of my.SDSU on campus. As part of BFA, the Department of Financial Operations is responsible for the financial and budgetary controls and procedures of the University and is directly responsible to the Vice President for Business and Financial Affairs. The Associate Vice President for Financial Operations has responsibility for Budget and Finance, Procure to Pay, Audit and Continuous Improvement, Shared Services, and the University Controller’s Office, which includes the University Bursar’s Office, Accounting Services, Financial Reporting, and Financial Systems Management and Analysis.

The University Controller is responsible for the maintenance of the University’s budgetary, receipt and disbursement (expenditure) general and subsidiary ledgers for all University Funds. Through the Accounting Services and Financial Reporting Departments, the University Controller oversees and coordinates the analysis, reconciliation and reporting of all financial transactions of the University, including cash receipt processing, student refunds, financial aid disbursements, billing/collections and reconciliat